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Zopa: Personal loan reviews

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4.94
Based on 65,247 reviews, last reviewed 13th Jun 2025
81% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025
Bubbleicious's avatar
Bubbleicious

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E
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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65247)

Great loan rates

5
The best interest rate for loan they don’t rip you off like the pay day loans definitely use this company every time Reviewed on: 3rd January 2018
Kay reekie's avatar
Kay reekie

Great service

5
Quick and easy service, very polite customer service and very good rates Reviewed on: 3rd January 2018
David Rogerson's avatar
David Rogerson

Great service

5
Straightforward, simple application. Helped me consolidate without any fuss. Reviewed on: 3rd January 2018
Sally Marie's avatar
Sally Marie

Excellent Service Easy to Use

5
Zopa is a very quick and easy way to get a loan. You can always pay more off if you wish and it is very flexible. The rates are amazing and I would strongly recommend it to anyone. I have used Zopa for many years and will continue to do so. Thank you, Zopa! Reviewed on: 3rd January 2018
Derek Lance Cooper's avatar
Derek Lance Cooper

Best rates on the market, quick and straight forward loan.

5
Zopa Loan is indeed the best personal loan. Not only the lowest rates but also the quick response/desision was super convinient for me. I would definately recommend Zopa to my friends and family for their transparency, great rates and awesome online account management, where you can check and adjust nearly everyrhing about the loan. Great job Zopa! Thanks! Reviewed on: 3rd January 2018
Mateusz J Gluszek's avatar
Mateusz J Gluszek

Happy

5
I used zopa 3 years interest is very good and services is brilliant Reviewed on: 3rd January 2018
Lilo Chenkov's avatar
Lilo Chenkov

Friendly professional service

5
My experience has always been very positive. Reviewed on: 3rd January 2018
David Finch's avatar
David Finch

Best rates and the easiest to apply for.

5
My application was reviewed in next to no time and even when I added an additional loan this was stress free. Reviewed on: 3rd January 2018
MIchael Ward's avatar
MIchael Ward

Great service

5
Easy to use website. Quick and easy to use this service and good communication. Reviewed on: 3rd January 2018
Catriona Mackinnon 's avatar
Catriona Mackinnon

Fair, reasonable, understanding

5
I have only needed to speak to someone a couple of times, the topic was purely an enquiry but the customer service was second to none and the query was resolved instantaneously. Very pleased with overall Reviewed on: 3rd January 2018
Marc Clements 's avatar
Marc Clements

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