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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

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4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Not bad Apr

Took a loan for a new car, long vetting process but good Apr and fair rates so can't complain. No hidden charges. Reviewed on: 30th June 2017

Outstanding

Customer service second to none....will use again Reviewed on: 30th June 2017

Top loan company

Easy to use website, quick decisions made. Extremely hassle free. Reviewed on: 30th June 2017

Fast and easy

Alway find it difficult and confusing with other lenders. But with zopa, it was fast and easy. Very clear to understand. No small prints or anything caches and a very clear app that you can keep track of what's been payed and still to pay. And lots of other useful things to help you with any questions you may have. Well 100% recommend and use again. Reviewed on: 30th June 2017

Flexible lending

I went with zopa for the simple reason that the rates were good, but the main feature I love is the ability to make extra payments as and when I get some spare cash, helping to pay it off earlier Reviewed on: 30th June 2017

I have already recommended Zopa to alot of friends.

Getting a loan from Zopa was quite simple and stress free. Their interest rate is better than the banks. Reviewed on: 30th June 2017

Clear and transparent staff

Great service and very fast set up of the loan Reviewed on: 30th June 2017

Good customer service

Simple application process, good customer service and great rate of interest Reviewed on: 30th June 2017

No problem

Signed up and paid off. Good Apr and no problems Reviewed on: 30th June 2017

Very helpfull and transparent

Very easy and fantastic staff to talk to Reviewed on: 30th June 2017

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