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Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
98% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
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0%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Very good and quick service

5
Really good terms and rates, great to do business with. Highly recommended Reviewed on: 24th June 2017

Straightforward, helpful and friendly

5
It's always anxiety provoking when deciding to look for a loan. Well the lovely people at Zopa made the process very straightforward and were upfront about everything. Thank you Mary Goodship Reviewed on: 24th June 2017

Value for money!

5
Excellent value for money with a great interest rate compared to some of the bigger companies. Love that they don't penalise you if you want to pay the loan off early too. Definitely recommend! Reviewed on: 24th June 2017

BEST

5
Brilliant rates Easy Process Speedy Trusted Reviewed on: 24th June 2017

Fast and easy

5
Fast, easy ans hassle free. Good rates and easy application Reviewed on: 24th June 2017

Top Company

5
Brilliant loan provider, so easy to deal with and fast & efficient service Reviewed on: 24th June 2017

No Messing Just straight forward

5
I came accross Zopa via Clearscore. They had already pre approved my application and when I went ahead they sent ne an email and asked me to call them which I did and they confirmed a few details and the loan went straight through at the advertised rate. Some banks change the rate after they approve the loan but zopa didn't. Reviewed on: 24th June 2017

5 Stars

5
Easy, affordable, well recommended! 5 Stars Reviewed on: 24th June 2017

Great value, great service, great company!

5
I wanted a loan to buy a car and clear existing debt, first I checked with my bank and then used several comparison sites. Zopa offered me an APR that was more than half the interest my bank would charge, I applied, got the rate advertised and the credit was in my account within 3 days, if I remember right. Thanks to Zopa my finances are now in check, before I was paying out around a £1000 per month and now just over £200. Furthermore, I now have a nearly new vehicle which is saving me hundreds of pounds a year in running costs. Fast & friendly, easy & efficient, for me Zopa gets 11/10 a very satisfied customer. Reviewed on: 24th June 2017

Three words , friendly , quick , economic

5
We needed a car and one came up , quick decision had to be made and Zopa came up with the best deal. Can change payment day, pay off quicker and go online to keep track . Excellent service would recommend to anyone needing a loan . Reviewed on: 24th June 2017

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