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Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Personal loan reviews (65248)

Review of the Zopa, Personal loan:

Easy to use

5
Easy to use friendly service good value Reviewed on: 22nd January 2024

Very straightfored

5
Very straightforward and good value for money Reviewed on: 27th April 2025

Personal loan

5
Easy to use no hidden charges .. online app friendly user . You have an option to track down your credict score.interest rate is not too much compare to other lenders bank ..if you have extra money you can pay extra to finished your loan early.. Reviewed on: 27th April 2025

5 stars given

5
Great experience for a personal loan and quality app Reviewed on: 27th April 2025

I have been using Zopa for almost 3 years now if not...

5
I have been using Zopa for almost 3 years now if not more. I have got a credit card and personal loan of 5k which I used in purchasing my car. I would always recommend Zopa to anyone who needs help with finances. Reviewed on: 27th April 2025

Excellent service and rates, always someone availabl...

5
Excellent service and rates, always someone available to talk Reviewed on: 27th April 2025

Easy to follow instructions and quick service

5
Easy to follow instructions and quick service Reviewed on: 27th April 2025

I had a issue of fraud transection.

5
I had a issue of fraud transection.zopa customer service sort it out quickly Reviewed on: 27th April 2025

Good service, could be better for value for money.

5
Good service, could be better for value for money. Reviewed on: 27th April 2025

Applied for a loan turned down by other company's z...

5
Applied for a loan turned down by other company's zopa gave me a chance Reviewed on: 26th April 2025

Great service

5
Originally had visa but found services they supplied, great app thumbs up Have opened several different accounts from saving to loans . Definitely continue to bank with Reviewed on: 26th April 2025

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