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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

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4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Fantastic service and very quick

Applied for my second loan from zopa no need to speak to anyone did it all online and money was in the bank in 2 working days great company for loans Reviewed on: 30th May 2017

Fast loan approval

I had bad credit rate once and since that one marker I haven't been able to shake it the bad mark off against me. Even though I earn and never late with oayemnts. high street banks or well known loan companies just didn't want to know. I applied with zopa as it said it did a soft search and I got the okay to apply and then went forward with application and got approved straight away! The money was in my bank within a few days and everything was done so quickly online. I was amazed and fast service. I'm already planning another loan as I think they are a brilliant service. I looked a loan for 12 months and got a good deal on it. Reviewed on: 30th May 2017

Excellent and quick service

I applied for a loan and the loan was authorised and applied to my account on time. Reviewed on: 30th May 2017

Exceptional

Very competitive, very quick, easy online process, 5***********. Just perfect!!!! Reviewed on: 30th May 2017

Exactly what I want, when I want

Easy to use and great interest rates all done with ease and great customer service Reviewed on: 30th May 2017

Zopa is very professional and well tailored for walks of life especially the common man

Zopa was quick to put funds in my account when my loan was approved. And there was someone at the end of the phone to guide me throughout the process.. I will recommend Zopa to all my friends and family . My loan was in just one day Reviewed on: 30th May 2017

Best for loans

Easy application with great feedback about which stage your application is at. As good as your mainstream lenders by far. Reviewed on: 30th May 2017

Top Service

Really professional and friendly, not to mention easy to use. Would definitely use again. Reviewed on: 30th May 2017

Good service

Good customer service. Loan was received within 3 days of application Reviewed on: 30th May 2017

Fast, easy & clear

I managed to get the loan I was after very quickly, where as my bank (been with them for 10 years+) wanted me to constantly jump through hoops, etc. I am able to login and quickly access my account and see my balance. It's very refreshing to use a loan company that makes you feel welcoming too. I will definitely reuse/recommend them in the future. Reviewed on: 30th May 2017

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