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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

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4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

99% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

simples

Very straight forward and speedy application process. Reviewed on: 22nd December 2016

The best loan company there is..

If I could, I would of selected all of the options for this review, as I have to really make comment about all aspects of it. I stumbled upon Zopa when looking for a loan to buy a new car and if I'm really honest, it's the best thing I did. Zopa is unlike any other loan company id seen, very low interest rates, great terms, their customer service department is surprisingly good, considering that you usually expect a call centre nightmare call from hell. They kept me in the loop with email notifications, and the website is so easy to navigate that you never have any trouble knowing what you're doing. It's also the first lender that I have seen who also give you the ability to help others by lending money yourself through them for others to use in their own times of need. An aspect that I really think is good. I would completely recommend them for anyone who is looking to get a loan. Reviewed on: 22nd December 2016

Great customer service and low interest rates!

I initially took out a smaller loan with low interest rates with Zopa to facilitate a car purchase, after reviewing my finances and confirming I could afford a better car I decided to return the loan and take out a bigger loan with Zopa, the interest rate remained low. They're customer services were very helpful and provided me with clear instructions as to how to return and close the initial loan. I'm still very chuffed I found Zopa and didn't get fleeced from a Finance company. Better yet it's a very flexible method to purchase a car and pay with monthly installments - I can sell the car if I wanted to and close the loan without any early repayment penalties. Reviewed on: 22nd December 2016

Easy and Good Rates

Competitive rates, easy to apply and manage online. The information given is cleàr and helpful. Reviewed on: 22nd December 2016

great loan suppliers

Very helpful and great interest rates Reviewed on: 22nd December 2016

Super fast service, everything a lender needs

I was looking for good rates and be able to pay off early without fees Reviewed on: 22nd December 2016

Straightforward and quick.

Zopa's easy to navigate website and simple form led to a speedy decision and the money arrived in my account quickly, Reviewed on: 22nd December 2016

Fast, efficient, excellent loan rate and service!

Quick and easy application with a fantastic rate over a fixed term. The money was in my account within days of acceptance. Brilliant service allowed me to purchase my desired car. Very happy customer! Reviewed on: 22nd December 2016

Car loan

Competitive loan quickly arranged with minimum fuss. Reviewed on: 22nd December 2016

Great service

Very fast and quality service. Would definitely recommend to friends Reviewed on: 22nd December 2016

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