Write a review

Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

View other Zopa products

4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

Read all reviews Write a review

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience.

Write a review

Zopa Personal loan reviews (65248)

Very helpful.good customer service

Affordable and simple application process Reviewed on: 22nd December 2016

Excellent service. Ease of use, amazing.

Applid for my car loan and was accepted without a drama. The funds were in my account within the week. Far easier than all the mainstream banks. Reviewed on: 22nd December 2016

Hassle free loan

So easy from start to finish, so stress free, great. Reviewed on: 22nd December 2016

Simply the best

I needed a loan to buy a new car as my old car had just packed up on me. I went on this website as i needed this loan urgently. It was so easy to use, the loan was approved and the money transfer into my bank was done without any hassle. This was the best loan company on the market and so glad that I used Reviewed on: 22nd December 2016

Perfect Solution for Financing Purchases

I had to arrange for a car loan over 3 years ago now and Zopa offered a superb service at great value. The whole concept and design for this product just works perfectly, and I was especially happy to be using it as an individual with a good credit rating, because I had the peace of mind that the application vetting process would not be affecting that. I would and have continued to recommend Zopa to my colleagues and would certainly take up the option again in the future if needed. Reviewed on: 22nd December 2016

Zoptastic

Needed a loan quickly I shopped around and choose Zopa as it was clear and easy to apply. I cannot fault the service and within 48 hours the money was transferred to my account. I would not hesitate in recommending Zopa to friends and family and if I ever need another loan it will definately be Zopa I turn to Reviewed on: 22nd December 2016

excellent service

excellent quick and friendly service, a pleasure to deal with. Reviewed on: 22nd December 2016

Very prompt and easy to set up

Unlike other loan providers I have used, Zopa's procedures for setting up a loan were easy, and the interest rates were as advertised. No complaints whatsoever! Reviewed on: 22nd December 2016

Very competitive rate

I am a Zopa customer who is fully satisfied with the process and efficiency, which Zopa and it's staff follow. I will always use Zopa for personal loan. It's fast, competitive and efficient organisation. I simply love the way these guys work. One of my friends have also used Zopa and he is equally happy and satisfied with the service level and communication. Reviewed on: 22nd December 2016

Why use a High Street Bank?

Far better rates for lenders and borrowers. Lenders decide what risk they want to take, based on what return they want. No longer is it necessary to line the pockets of High Street banks. A great concept. Reviewed on: 22nd December 2016

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loan
from LiveLend 4.03 from 25 reviews
Personal Loan
from Personal Loans 4U 4.97 from 22 reviews
Personal Loan
from RBS 3.84 from 10 reviews

Want to see more from Zopa?

Cash ISA
from Zopa 4.94 from 1262 reviews
Smart Saver
from Zopa 4.94 from 7180 reviews
Fixed term savings account
from Zopa 4.93 from 1784 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub