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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

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4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

First class service.

We used Zopa for a car loan. Straightforward and hassle free service. Option to settle balance without penalty is a big plus. Would definitely use Zopa again and would recommend to others. Reviewed on: 22nd December 2016

Great rates and easy to apply

I applied for a loan for my car and was in my account within 2-days. The rate was so low even the car company who offered me finance was impressed! Great service. Reviewed on: 22nd December 2016

Great personal loan experience

Customer service was excellent, straightforward and stress free, wouldn't hesitate to come back when I need to take out a loan again, thanks Reviewed on: 22nd December 2016

Excellent Loan Provider

Having initially never heard of Zopa I did my homework and ended up applying for a loan with them. My experience of their website, product and service has been excellent. I have no problem recommending Zopa on my experience and would definitely use them again in the future should the need arise. Reviewed on: 22nd December 2016

No hassle and value for money

It was easy to apply and set up. Keeping track of my account was easy online and I like the whole idea of peer lending too. Totally recommended Reviewed on: 22nd December 2016

Quick approval and the best offer you can find.

Quick and low interest .The website is very easy to access And customer service is excellent. Reviewed on: 22nd December 2016

Super service - very easy to use!

Filled out simple and easy to navigate form and the money was in my bank the next day. Super easy and speedy! Helped speed up my car purchase, thanks! Reviewed on: 22nd December 2016

Quick, easy and hassle free!

It took 5 working days for the funds to reach my account with one wage slip needing to be uploaded! I've also made additional payments and the whole process has been super easy! Reviewed on: 22nd December 2016

Excellent service no messing around cash in bank next day

Great professional service l Interest rates very competitive Reviewed on: 22nd December 2016

Easy to use, not extortionate interest

Got my loan for a new car, very easy to use and never had any problems, the interest that needed to be paid was really good, the lowest I found. Have already recommended to friends and family and they have had a good experience too. Repaid my loan early at no extra cost and was very straight forward. Reviewed on: 22nd December 2016

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