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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

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4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Good experience with Zopa

Very quick approval and friendly talks with their staff. Reviewed on: 21st December 2016

My Zopa Experience

My experience with Zopa has been fantastic, from the initial information, the ease of applying, the speed at which the money was received to the outstanding customer service. I would highly recommend Zopa to anyone thinking of taking out a loan. Reviewed on: 21st December 2016

Cheap. Easy.fast!

I was most imperessed with the interest rates from zopa however the whole experience was a breeze! Clear and easy to understand repayment info, easy to navigate website and fast and pain free application, approval and transfer! Would most definately use again and recommend to everyone (as I already have done) Reviewed on: 21st December 2016

Whats not to like?

Great rates and absolutely no issues. Reviewed on: 21st December 2016

Zopa Excellence

The Zopa service is efficient, easy to use and innovative. You can keep an eye on where you are at with your loan at a glance - I really like that. Interet rates are highly competitive. I trust this service provider - don't say that very often! Reviewed on: 21st December 2016

Quick and easy

Applying for a loan was quick and easy. The application was easy to fill in, and the answer came really fast. I would definitely recommend them. Reviewed on: 21st December 2016

Fantastic loans and the most competetive

I looked around online. Wanted to top up a personal loan with my bank and their terms were horrendous. Zopa proved to be a God send with competitive rates of apr and almost next day transaction. Would definitely recommend them. Reviewed on: 21st December 2016

excellent service

The load was easy to apply for and rated as the best loan on comparison websites. I had read good reviews and was happy with the service. The loan also allows you to make over payments and pay off the loan early. Extremely happy with the service and also the customer service as when I asked them for some information, their reply was informative and speedy Reviewed on: 21st December 2016

great customer servce & great loan products

easy access to all services & products great interest rates compared to other companies Reviewed on: 21st December 2016

Friendly, trustworthy service dealing with real people not bank drones

Dealing with Zopa is always easy, the staff are great and if one member doesnt know the answer, they have someone who does. People lending money to other people on trust and mutual benefit. No banks no hassle! Reviewed on: 21st December 2016

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