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Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
98% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
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0%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

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Zopa Personal loan reviews (65248)

First class service

5
Had not problems with this company service was first-class knowledge on product was very good would recommend. Reviewed on: 9th January 2024

So easy to deal with ,no hassle at any point...

5
So easy to deal with ,no hassle at any point Reviewed on: 9th January 2024

This is my second loan with zopa send its always eas...

5
This is my second loan with zopa send its always easy and good value. Reviewed on: 9th January 2024

Very straight forward to set up.

5
Very straight forward to set up. Money in account within minutes and also emailed to remind when first payment due Reviewed on: 9th January 2024

Easy and helped when I needed it

5
Easy and helped when I needed it Reviewed on: 9th January 2024

Fast and easy service.

5
Fast and easy service. Over payment was even paid back straight away without having to harass them fir it.Application was quick and easy Reviewed on: 9th January 2024

Treated Like an Adult

5
Really easy process, kept informed and not nagged, treated like an adult Reviewed on: 9th January 2024

Fantastic company .

5
Fantastic company Never had to call them as they are clear about payments and never have been changed Reviewed on: 9th January 2024

My second loan via the company never had a problem f...

5
My second loan via the company never had a problem fast and just do what it says on the tin ha ha , good service and when I have rung to speak to a human very professional and always willing to help Reviewed on: 9th January 2024

Zopa Pereonql Loan

5
Zopa & their App are easy to work with & clear throughout the process of taking out a loan. Reviewed on: 9th January 2024

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