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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

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4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

98% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Fast & easy service to use.

Fast & easy service to use. App makes it easy to navigate & keep up to date with Reviewed on: 9th January 2024

Loan quickly arranged

Loan was very quickly arranged online at a very competitive interest rate and the money was in my bank account within a couple of hours Reviewed on: 9th January 2024

Very quick and efficient.

Very quick and efficient. Great customer service. Reviewed on: 9th January 2024

EASY AS ABC

It was just so easy from beginning to the end Reviewed on: 9th January 2024

Would Definitely Recommend & Use Again.

Very smooth and efficient process when taking out my loan Zopa also ensured that I was not borrowing ore than I could afford to pay back. Reviewed on: 9th January 2024

Excellent customer service

Very quick service with friendly staff Reviewed on: 9th January 2024

Very easy & quick to use - I was able to have funds...

Very easy & quick to use - I was able to have funds transferred within minutes of my application being approved Reviewed on: 9th January 2024

Excellent service, friendly and understanding staff...

Excellent service, friendly and understanding staff and great customer service. Process and paperwork easy to follow and efficiently processed. Keeping a note of payments made and to be made is simple and easy as the App is very easy to use clear to understand. If you do need help you can easily get it and talk to a real person to discuss. Reviewed on: 9th January 2024

Extremely quick application and money in bank within...

Extremely quick application and money in bank within 2 hours Reviewed on: 9th January 2024

Easy to apply, quick decision, money available almos...

Easy to apply, quick decision, money available almost instantly Reviewed on: 9th January 2024

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