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Zopa: Personal loan reviews

4.94
Based on 65,249 reviews, last reviewed 5th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Quick and easy to apply with good app. Quick and easy to apply with good app. Showed me my chances of been accepted and payment into my bank was quick and simple. Can manage payments in the... Read more Reviewed on: 5th September 2025
Mark W's avatar
Mark W

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience. Write a review

Zopa Personal loan reviews (65249)

I have always been notified if my limit is coming up...

5
I have always been notified if my limit is coming up or statement advising when payment will be due to come out of my account Reviewed on: 9th January 2024

Simple and straightforward

5
Simple and straightforward, everything you need to know is clear and in plain English Reviewed on: 9th January 2024

Very efficient service

5
After putting in my details and reason for needing a loan, zopa was very efficient and when excepted the money was in my bank within minutes. Reviewed on: 9th January 2024

Fair, swift, professional.

5
Fair, swift, professional. Unexpectedly quick services. Reviewed on: 9th January 2024

Good communication and very helpful.

5
Good communication and very helpful. Reviewed on: 9th January 2024

I have taken a couple of loans out with Zopa and hav...

5
I have taken a couple of loans out with Zopa and have always had a food experience. Process was simple and I can access my loan details via the app on my phone or via the web whenever I want to. I would recommend to friends. Reviewed on: 9th January 2024

Faultless Service

5
Had a Loan with Zopa for a while now and they have been faultless. The interest rate was really good too having such a low rate. Excellent company and would use again and advise others to do so. Reviewed on: 9th January 2024

Fantastic,speedy,no hassle great service

5
Fantastic,speedy,no hassle great service Reviewed on: 9th January 2024

Easy to apply and fast transfer.

5
Easy to apply and fast transfer. Online easy application, Reviewed on: 9th January 2024

Zopa are easy to use and uncomplicated.

5
Zopa are easy to use and uncomplicated. You know exactly how much you have to pay back from day one. Love them Reviewed on: 9th January 2024

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