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Zopa: Personal Loan reviews

4.94
Based on 63,869 reviews, last reviewed 11th Apr 2025
272900% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
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95%
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5%
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0%
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Latest highest rating:

5

Every step of my loan application was straight forwa... Every step of my loan application was straight forward, all the information readily available on the app, everything clearly explained Reviewed on: 11th April 2025
Jay's avatar
Jay

Latest lowest rating:

1

Very poor customer service . Very poor customer service . I have phoned up twice and none of them seem to know what they are doing . Reviewed on: 27th March 2025
Antony V's avatar
Antony V

About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

Zopa Personal Loan reviews (63869)

Review of the Zopa, Personal Loan:

Great easy informative service

5
I was so impressed with the Zopa service. Easy to use but very informative. One of the best loan services I have ever used. Reviewed on: 30th May 2017

Every step of my loan application was straight forwa...

5
Every step of my loan application was straight forward, all the information readily available on the app, everything clearly explained Reviewed on: 11th April 2025

They're great at being easy to use and straightforwa...

5
They're great at being easy to use and straightforward app. Reviewed on: 11th April 2025

Never had an issue with them, apparently is easy to...

5
Never had an issue with them, apparently is easy to use and allows additional payments if you have spare cash Reviewed on: 11th April 2025

Great service easy application excellent communication

5
Great service easy application excellent communication Reviewed on: 11th April 2025

Helped me save money...

5
I wanted a consolidation loan to pay a credit card off, that was more than i was eligible for. A customer service advisor helped me by taking a few extra security details, and a copy of my passport and it was agreed in a few minutes, others just refused, whereas Zopa helped me save money as its much cheaper than the credit card i had. Reviewed on: 11th April 2025

I've not taken a loan , However, Zopa credit card is...

5
I've not taken a loan , However, Zopa credit card is absolutly fantastic easy to apply for & easy to get. In addition , zopa customer service is hrlpful ,,& always there online to chat, call or email & no long wait to get help Reviewed on: 11th April 2025

Fast and easy.

5
Really easy application process. Funds were in my bank account really quick Reviewed on: 11th April 2025

I’ve had a few loans from Zopa, Everytime they make...

5
I’ve had a few loans from Zopa, Everytime they make the experience as easy as possible and with the app I’m able to follow my payments with ease. I would really recommend Reviewed on: 10th April 2025

Personal loan, good rates quick response!

5
Personal loan, good rates quick response! I need the money towards a car and it is my second loan with zopa, super helpful and very efficient. Would def recommend Reviewed on: 10th April 2025

Zopa has good customer service and they respond to q...

5
Zopa has good customer service and they respond to queries quickly Reviewed on: 10th April 2025

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