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Zuto: Car Finance reviews

2.99
Based on 114 reviews, last reviewed 9th Jul 2025
No new 5 star reviews
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23%

Latest highest rating:

5

Zuto - Leave it in their hands I recently had the pleasure of working with Zuto to secure car finance, and I couldn't be more satisfied with the experience. From the outset, Zuto de... Read more Reviewed on: 24th May 2024
Vinney's avatar
Vinney

Latest lowest rating:

1

Worst purchase experience hey were helpful in getting the finance sorted quickly, however I ended up buying a car from one of their trusted dealerships and the car is worth as ... Read more Reviewed on: 9th July 2025
Phoebe Liebenberg's avatar
Phoebe Liebenberg

About this product

At Smart Money People, we're one of the leading places for Zuto Car Finance reviews online. If you're looking to see how customers rate Zuto, read our reviews below, or if you're an existing Zuto customer, please leave you car finance review below and help out our community! We're changing financial services for the better.

Zuto Car Finance reviews (114)

Review of the Zuto, Car Finance:

This finance broker is a waste of time, they spend d...

1
This finance broker is a waste of time, they spend days and at the end decline. Do not trust them, better to reach other car lenders !!!!! Reviewed on: 26th April 2024

Worst purchase experience

1
hey were helpful in getting the finance sorted quickly, however I ended up buying a car from one of their trusted dealerships and the car is worth as much as a wheelbarrow. On the day of collection it broke down, I was left stranded on the M4 after recovery and had to make my own way back home. The car was returned being told it was fixed, it was not. 2 days later the car wont start and it is not the battery. The car is leaking fluids everywhere. I have contacted the finance com... Reviewed on: 9th July 2025

Absolutely Appalling Aftercare and Service

1
After arranging finance and purchasing a van and warranty through Zuto, the dealership sold the van without notice. I chose to cancel/postpone the purchase and asked Zuto to begin the unwind process. I was told it would take 3–5 days and that I’d be refunded for the warranty. Instead, I spent the next two months chasing them—calling repeatedly—only to be told the dealership hadn't returned the funds. Once that was resolved, I still wasn’t refunded for the warranty. More calls f... Reviewed on: 1st June 2025

Avoid at all costs.

1
Avoid at all costs. They will be so helpful before you buy the car but if anything goes wrong they will completely switch. Read the bad reviews. Reviewed on: 21st May 2025

AVOID. Zuto illegally sell cars with multiple ou...

1
AVOID Zuto illegally sell cars with multiple outstanding safety recalls, then when something goes wrong they just expect you to prove there was in issue within 6 months and blank over the fact the manufacturer has said they broke the law by selling a car with safety recalls outstanding. Customer Care Team are really unhelpful, keep sending you the same prewritten emails, no compassion, absolutely no help. They tell you a car has full service history, them BMW says its never had ... Reviewed on: 30th September 2024

This company is not a trust worthy.

1
This company is not a trust worthy. There’s a lad called Sam. If you ever come across this person . Please don’t trust him. PLEASE DO NOT TRUST THIS COMPANY Reviewed on: 23rd September 2024

Appalling Aftercare, Company are liars and decietful..

1
Where to begin? Initially, came across as a decent company, any questions dealt with, quick to call you to sign documents to push the sale through but then again they are looking to sell you something to boost their commission, the moment you want a refund or “unwind” as they put it, the company turns into Casper the ghost, no email communication, no call backs when arranged, nothing… because they know they are loosing their commission they don’t want to know or deal with you, n... Reviewed on: 19th July 2024

Zuto - Leave it in their hands

5
I recently had the pleasure of working with Zuto to secure car finance, and I couldn't be more satisfied with the experience. From the outset, Zuto demonstrated a commitment to customer service that set them apart from other finance companies I've encountered. The process began with a straightforward and user-friendly online application. Zuto’s platform is intuitive, making it easy to input necessary information and understand the next steps. What truly impressed me was the pro... Reviewed on: 24th May 2024

AVOID AVOID AVOID

1
Avoid at all costs, I could’ve lost my kids because ZUTO didn’t do their checks on the vehicle they said they did. I’m involving every legal help possible, biggest mistake we’ve ever made! Reviewed on: 30th April 2024

Zuto Finance has proven to be a nightmare from start...

1
Zuto Finance has proven to be a nightmare from start to finish. My experience with them has been nothing short of a prolonged ordeal filled with frustration, financial strain, and ultimately disappointment. My grievances with Zuto Finance began in July 2023, when I encountered issues with a vehicle financed through them. Despite reaching out to address these issues promptly, what ensued was a seemingly endless cycle of delays, excuses, and blatant disregard for customer satisfa... Reviewed on: 7th February 2024

Sadly lacking in customer service

1
Well Zuto were extremely helpful at first and Michael Madeley was superb throughout purchase of my car so credit where it is due. I have since had issues with the car and the aftercare/customer care responses and general customer service has been of a sub standard level, which is disappointing to say the least. Would not recommend Zuto with regards to issues with the full package in regards to customer service. Still awaiting to hear back days after calling etc it just gets a ... Reviewed on: 5th January 2024