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118 118 Money: Personal Loan reviews

Name: Personal Loan
Rating: 3.73 (70 reviews)

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3.62

Based on 70 reviews, last reviewed 20th Feb 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

11%

21%

Latest highest rating:

5

Easy quick and great service, friendly and helpful Easy quick and great service, friendly and helpful Reviewed on: 20th February 2025

Latest lowest rating:

1

I applied for a loan put in the whole of my card det... I applied for a loan put in the whole of my card details so they can clearly hack in to my account ! Or take money from me now and couldn’t offer me a... Read more Reviewed on: 18th July 2024

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About this product

Are you trying to determine whether 118 118 Money Personal Loans offer good value for money? At Smart Money People, we collect reviews of 118 118 Money Personal Loan in order to help you make an informed decision. If you're an existing 118 118 Money customer, please share your experience and let others know what you thought of their Personal Loan.

118 118 Money Personal Loan reviews (70)

Review of the 118 118 Money, Personal Loan:

Easy sign up

Easy to make application. got a quick answer back and monies in bank on the same day. thanks! Reviewed on: 7th May 2019

Loan Accepted No money yet

Shoddy, loan accepted 2 days ago and still not showing in my account. At this rate, my first payment will come out before I can access funds Reviewed on: 3rd March 2023

Really easy, fair and consumer friendly

118 offer loans to people thT may not have a perfect credit score but take into account all information required to make sure you know what you are getting. They are fair and consistent with communication and easy to contact if needs be. Customer service is brilliant. Reviewed on: 13th January 2023

THE WORST COMPANY STILL CANT SORT MY ONGOING ISSUES

THE WORST COMPANY STILL CANT SORT MY ONGOING ISSUES Reviewed on: 11th October 2022

Disgusting

My husband got a loan from these a few years ago while he was depressed they never checked anything only rang him to ask if he could afford the loan never checked bank accounts nothing my husband then tried to take his own life had nothing but murder with them trying to sort out payments then checked online account as nothing seemed to be going down to find out there is a year worth of payments vanished sent them an email with bank accounts etc showing payments warned them I'd b... Reviewed on: 9th October 2022

Quick and understanding

Really good rate to use thus service. I was able to pick up a great deal exactly what I was looking for. The app and customer service online allows for quick and detailed access and changes if needs be. Reviewed on: 18th July 2022

Top quality service

Very helpful and sincere customer service. Supportive throughout the process and continued support during loan period. Reviewed on: 26th January 2022

VERY GOOD

Dealt with my application very fast and really treated me as I expected Their service was just brilliant. Reviewed on: 26th January 2022

Appalling

Rang up to get an early settlement figure and wanted to pay loan off. My card got declined twice even though I had sufficient funds in bank. They told me to ring my bank as there must be an issue. Rang my bank for them to tell me the transaction hadn't been declined and they would have had an error message on their side so it was 118 who didn't do transaction right. Then Rang this company back as they told me to do, for them then to tell me yo ring back in 24hrs so their systems... Reviewed on: 14th January 2022

Avoid at any cost

Avoid at any cost ! Disgusting customer service. They will sell your details without thinking twice. I have found myself in difficult situation when I lost my job and they were the least helpful creditor I had to deal with. We had an agreement that for certain amount of time I would pay less monthly and now I just got a letter from recovery agency that my debt was sold to them before our agreement even came to an end. I also add that I was paying everything that we agreed to on ... Reviewed on: 11th January 2022

01750436917 Bikash nij

Md Shohag hossen raju, m,v, se Shuraiya Reviewed on: 6th January 2022

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