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118 118 Money: Personal loan reviews

4.88
Based on 4,594 reviews, last reviewed 1st May 2026
252900% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

It was easy to set up, and easy to pay... It was easy to set up, and easy to pay back Reviewed on: 1st May 2026
Cornelia 's avatar
Cornelia

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4594)

Very good excellent service

5
Very good great company, like you Reviewed on: 23rd April 2026

Very good customer service, qui k and proffesional

5
Very good customer service, qui k and proffesional Reviewed on: 23rd April 2026

Experience has been great so far.

5
Experience has been great so far. Always updating me with emails and offering me various loan types. The only thing i would say is abit dissapointing is the APR. But i know what im signing up for when i apply for a little help. Apart from that, really good. Not to pushy either Reviewed on: 23rd April 2026

Very good excellent value of money

5
Very good excellent value of money Reviewed on: 23rd April 2026

Fast and easy application & loan paid out quickly.

5
Fast and easy application & loan paid out quickly. Great service Reviewed on: 23rd April 2026

Amazing customer service, would recommend 100%

5
Amazing customer service, would recommend 100% Reviewed on: 23rd April 2026

Really the best loan and customer support I have had...

5
Really the best loan and customer support I have had in years Reviewed on: 23rd April 2026

Helped when i needed it most great help

5
Helped when i needed it most great help Reviewed on: 23rd April 2026

Impeccable service , highly recommended

5
Impeccable service , highly recommended Reviewed on: 23rd April 2026

After trying to find a loan for ages that would suit...

5
After trying to find a loan for ages that would suit me 118 118 were the best and fastest Reviewed on: 23rd April 2026

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