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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (1809 reviews)

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4.90

Based on 1,809 reviews, last reviewed 1st Aug 2025

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Honest and hard-working. 118118 Money helped me in a time of need. I am still repaying the provided loan. The company's communication is straightforward, yet meaningful, with ... Read more Reviewed on: 15th June 2025

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1809)

118 review

Simple, no hassle service. Accepted easily Reviewed on: 2nd May 2025

Very efficient, struggled getting an answer from cus...

Very efficient, struggled getting an answer from customer service Reviewed on: 2nd May 2025

Good experience, And very supportive

Good experience, And very supportive Reviewed on: 2nd May 2025

Excellent service, quick and straightforward

Great experience, The application process was straightforward, and the team was helpful and responsive every step of the way. They explained all the terms clearly and made sure I was comfortable before moving forward. I really appreciated the transparency and the quick turnaround. Highly recommend for anyone looking for a reliable and trustworthy loan service Reviewed on: 1st May 2025

Quick and reliable.

Quick and reliable. Easy to apply online.1 Reviewed on: 1st May 2025

Loan came within hours, no hassle and smoothly done.

Loan came within hours, no hassle and smoothly done. Reviewed on: 30th April 2025

Quick and easy

Quick and easy, regular emails to let me know when payment is due which is helpful aswell. Good customer service Reviewed on: 29th April 2025

Very easy and stress free process

Couldn't have been an easier process. Reviewed on: 29th April 2025

Easy to use and affordable

I needed to pay off an outstanding debt that was not affordable. Taking out a loan was the easier thing to do ad the repayments were a far better option for me. 118 gave me the better APR and options which allowed me to do so. Reviewed on: 29th April 2025

Review...

Prompt response, helpful tips on applying. Good customer service Reviewed on: 27th April 2025

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