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118 118 Money: Personal loan reviews

4.90
Based on 1,812 reviews, last reviewed 9th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025
Lynn b's avatar
Lynn b

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1812)

Good service, easy process

5
It was very easy to apply for and get my loan approved Reviewed on: 4th May 2025

Deffinetly top service

5
Everythink is clear and simple. Agent are nice and polite, high recommended ;) Reviewed on: 4th May 2025

Good customer service & excellent

5
Good customer service & excellent Reviewed on: 4th May 2025

118 review

4
Simple, no hassle service. Accepted easily Reviewed on: 2nd May 2025

Very efficient, struggled getting an answer from cus...

4
Very efficient, struggled getting an answer from customer service Reviewed on: 2nd May 2025

Good experience, And very supportive

5
Good experience, And very supportive Reviewed on: 2nd May 2025

Excellent service, quick and straightforward

5
Great experience, The application process was straightforward, and the team was helpful and responsive every step of the way. They explained all the terms clearly and made sure I was comfortable before moving forward. I really appreciated the transparency and the quick turnaround. Highly recommend for anyone looking for a reliable and trustworthy loan service Reviewed on: 1st May 2025

Quick and reliable.

5
Quick and reliable. Easy to apply online.1 Reviewed on: 1st May 2025

Loan came within hours, no hassle and smoothly done.

5
Loan came within hours, no hassle and smoothly done. Reviewed on: 30th April 2025

Quick and easy

5
Quick and easy, regular emails to let me know when payment is due which is helpful aswell. Good customer service Reviewed on: 29th April 2025

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