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118 118 Money: Personal loan reviews

4.90
Based on 1,812 reviews, last reviewed 9th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025
Lynn b's avatar
Lynn b

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1812)

Very easy and stress free process

5
Couldn't have been an easier process. Reviewed on: 29th April 2025

Easy to use and affordable

5
I needed to pay off an outstanding debt that was not affordable. Taking out a loan was the easier thing to do ad the repayments were a far better option for me. 118 gave me the better APR and options which allowed me to do so. Reviewed on: 29th April 2025

Review...

5
Prompt response, helpful tips on applying. Good customer service Reviewed on: 27th April 2025

Quick and easy haven’t had any problems so far

5
Quick and easy haven’t had any problems so far Reviewed on: 26th April 2025

My experience with 118 is fantastic

5
My experience with 118 is fantastic Reviewed on: 26th April 2025

Excellent, fantastic and glorious service.

5
Excellent, fantastic and glorious. Accurate service, very swift. I do not have reason not to recommend you. Reviewed on: 26th April 2025

Vey quick and very easy with loan

5
Vey quick and very easy with loan Reviewed on: 25th April 2025

very helpful site/staff as always there when you nee...

5
very helpful site/staff as always there when you need them Reviewed on: 25th April 2025

User friendly app and fair access to credit.

5
I find the app easy to use and have access to a good amount of credit despite a poor credit rating due to my business failing a few years ago. The interest rate could be lower, but this will improve with time as my credit rating heals. Reviewed on: 25th April 2025

Friendly team

4
Was a pleasure to deal with this company Reviewed on: 25th April 2025

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