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118 118 Money: Personal loan reviews

4.88
Based on 4,598 reviews, last reviewed 7th May 2026
253300% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very efficient and reliable. Very efficient and reliable. Good value for money and dedicated customers care Reviewed on: 7th May 2026
Stella Y's avatar
Stella Y

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

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118 118 Money Personal loan reviews (4598)

Easy to apply and understand.

5
Easy to apply and understand. The app holds everything you need to know and do. Costumer service is great. Thank you. Reviewed on: 26th April 2026

The service is great, good value for money, sometime...

4
The service is great, good value for money, sometimes the app let's them down and their online chat hasn't always worked when I've needed it. Reviewed on: 26th April 2026

I’m very happy with your service,excellent

5
I’m very happy with your service,excellent Reviewed on: 26th April 2026

Good platform to borrow with good service

4
Good platform to borrow with good service Reviewed on: 25th April 2026

Good neutral about customer service

4
Good , easy to deal with , website a bit hard Reviewed on: 25th April 2026

Very quick service, excellent clearly agreement

5
Very quick service, excellent clearly agreement Reviewed on: 25th April 2026

Easy to apply

5
Quick and easy to be accepted and great sending out customer emails quickly. Reviewed on: 25th April 2026

I find they are so easy to communicate with, and the...

5
I find they are so easy to communicate with, and they are also very helpful. I don’t feel any pressure about taking a loan and the rates are fair. Reviewed on: 25th April 2026

Nice and easy online experience trouble free

5
Nice and easy online experience trouble free Reviewed on: 25th April 2026

Happy Client

5
Its was great, the process was straight foward Reviewed on: 25th April 2026

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