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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.76 (4611 reviews)

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4.76

Based on 4,611 reviews, last reviewed 26th Jun 2026

1230% increase in 5 star reviews

in the past 90 days

350% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good lender, helped solve my problem Good lender, helped solve my problem Reviewed on: 21st June 2026

Latest lowest rating:

1

You want to waste time applying for a loan. 118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept saying my applic... Read more Reviewed on: 26th June 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4611)

Excellent Customer Service

I took out a personal loan to replace my car but was suddenly left in financial difficulty following maternity leave payment problems. 118 were great with me and helped me out with my payments immensely. I am so grateful! Reviewed on: 7th May 2017

It was ok

Nothing special to say, gear yourself up to be pushed into to getting a loan. They do keep your loan open for a week or so but as you always seem to be taking to someone in America they can be a bit pushy at times. Customer service is typically American Reviewed on: 24th April 2017

Easy and quick

Easy to apply. but high apr custmor service good Reviewed on: 20th April 2017

Easy,Quick and excellent

I really need cash to get stuff but won't be accepted with my credit history Reviewed on: 16th April 2017

Brilliant

Fantastic and absolutely amazing & fan dabby dozy.☺ Reviewed on: 15th April 2017

Fantastic service. No complications.

Easy to use. No concerns. Friendly staff and community Reviewed on: 3rd April 2017

very good and reliable service

very fast and reliable and helpful the company sorts out your needs a.s.a.p Reviewed on: 3rd February 2017

great service!

it's very easy to apply, competitive rates, a great company with good customer service! Reviewed on: 24th December 2016

Great customer service

Very understanding company, there when you need help and support Reviewed on: 30th June 2016

Good and bad points

Best thing about them is that they accept bad credit applications which I was happy about but because of that the APR and interest are high which is normal for bad credit loans and the only bad thing i can say is that they charge an early repayment fee. May consider using again in the future. Reviewed on: 17th June 2016

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