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118 118 Money: Personal loan reviews

4.88
Based on 4,594 reviews, last reviewed 1st May 2026
252900% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

It was easy to set up, and easy to pay... It was easy to set up, and easy to pay back Reviewed on: 1st May 2026
Cornelia 's avatar
Cornelia

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

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118 118 Money Personal loan reviews (4594)

The customer care service was great

5
The customer care service was great Reviewed on: 23rd April 2026

Easy,very fast,im recomendet to All

5
Easy,very fast,im recomendet to All Reviewed on: 23rd April 2026

Nice one very excellent service coustmer service is...

5
Nice one very excellent service coustmer service is very easy to talk Reviewed on: 23rd April 2026

Ver simple application and great application process

5
Ver simple application and great application process Reviewed on: 23rd April 2026

Smooth lending process which was helpful in time of...

5
Smooth lending process which was helpful in time of constraint as a quick stop gap Reviewed on: 23rd April 2026

It was great took about 5 mins to apply and funds wh...

5
It was great took about 5 mins to apply and funds where in my bank in about 10 mins Reviewed on: 23rd April 2026

I have been in tough situations , and 118 has been t...

5
I have been in tough situations , and 118 has been there for me. With excellent communication and problem solving skills, they always have helped me. Great company Reviewed on: 23rd April 2026

Quick and easy to set up app is easy to...

5
Quick and easy to set up app is easy to use Reviewed on: 23rd April 2026

Quick and fairness service , I happy to use.

5
Quick and fairness service , I happy to use. Thank you Reviewed on: 23rd April 2026

Great customer service, helpful online app and motiv...

5
Great customer service, helpful online app and motivation to save Reviewed on: 23rd April 2026

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