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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.91 (205 reviews)

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4.93

Based on 205 reviews, last reviewed 4th Mar 2025

17% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

1 star

Latest highest rating:

5

Excellent customer service. It has been a really easy process porting my mortgage. Candice was excellent and very efficient the whole way through. Excellent customer service. Reviewed on: 4th March 2025

Latest lowest rating:

2

Painful The application process has taken months. The level of detail and box ticking is unreal. I wish I had not embarked on a self build mortgage process. Reviewed on: 29th January 2022

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is key. We collect Chorley Building Society mortgage reviews to give you valuable insight into the lender.

Chorley Building Society is an independent mutual building society offering a range of mortgage products. Before taking out a mortgage, be sure that you fully understand the terms, conditions and interest rates. If you’re unsure or have any questions, always contact the lender or an independent advisor to discuss the options available to you.

If you’re considering a mortgage with Chorley Building Society, read the reviews on Smart Money People. Find out what mortgage products customers have taken out and how satisfied they have been throughout the term. Read about the pros and cons of being a Chorley Building Society borrower. Learn more about the Society’s customer service. All of this and more can be found in our Chorley Building Society mortgage reviews.

Did Chorley Building Society help you purchase your dream home? Share your experience with others by writing an honest review. Why did you choose Chorley Building Society as your mortgage lender? Did the Society support you throughout your application, making it easy to understand? Has the lender kept you up to date with any important mortgage news or updates? Would you recommend the lender to family and friends? Write a Chorley Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Chorley Building Society Mortgages reviews (205)

Review of the Chorley Building Society, Mortgages:

A word of thanks to Chorley B/S

One factor that really stood out was the attention and continuous advice and support that we received, despite the effects of the Corona Virus pandemic , which Chorley B/S had to cope with. We really appreciate your decision to approve our application which has enabled us to look forward and enjoy the coming years. Reviewed on: 30th July 2020

Helped us greatly

Helped us with a mortgage and a great friendly service deal with problem effectively and answer questions fast Reviewed on: 27th February 2023

Re mortgage

We are re mortgaging completion fingers crossed tomorrow. I telephoned with a few quires. I got straight though! No horrid music, lovely lady on the phone, talked as if we we old friends. Very friendly and sorted everything out. These days you are on hold wherever you are, it was just a shock not to be. Makes a refreshing change. Thank you Reviewed on: 27th February 2023

Personal touch

In todays world of impersonal call centres and online chat whereby common sense and any degree of reasonable understanding is all but lost, Chorley strikes a balance to retain all that used to be good in banking whilst looking ahead. I honestly don’t know any other organisation that has held on to the personal touch and long may it continue. Reviewed on: 27th February 2023

Review

Great company. Pleased with the communication when getting our mortgage in place Reviewed on: 27th February 2023

Excellent personal service

Excellent personal service and product choice Reviewed on: 27th February 2023

Brilliant mortgage provider

The most customer oriented mortgage business there is! Reviewed on: 27th February 2023

Pleasant experience

I have had quite a straightforward experience with this building society and am happy Reviewed on: 27th February 2023

Professional Mortgage Provider After Retirement

I was looking for a Mortgage after having to take early retirement at 55+years and had convinced myself that it would not be possible. I contacted Chorley Building Society and they reassured me that it was possible and at an affordable monthly amount! They were so professional and helpful and I would recommend them to friends and family. Reviewed on: 27th February 2023

excellent customer service

Simple to understand correspondence, excellent customer service! Reviewed on: 27th February 2023

A building society that works like a community

The house we wanted had been rejected by high street lenders due to its size and scope and Chorley looked at us and the house individually rather than just the numbers on a spreadsheet. They looked after us and checked in on us all through the process. Reviewed on: 27th February 2023

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