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Chorley Building Society: Mortgages reviews

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4.90
Based on 262 reviews, last reviewed 8th Aug 2025
79% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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4%
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Latest highest rating:

5

Mortgage enquiry efficiently handled Phone enquiry handled extremely efficiently throughout. Great to speak to knowledgeable people who are keen to assist. Mark dealt with everything quic... Read more Reviewed on: 8th August 2025
Phil D's avatar
Phil D

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025
Ryan E's avatar
Ryan E
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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Mortgages reviews (262)

Review

5
Great company. Pleased with the communication when getting our mortgage in place Reviewed on: 27th February 2023
katiedavidsonn@hotmail.co.uk's avatar
[email protected]

Excellent personal service

5
Excellent personal service and product choice Reviewed on: 27th February 2023
David Shelley's avatar
David Shelley

Brilliant mortgage provider

5
The most customer oriented mortgage business there is! Reviewed on: 27th February 2023
Clive Stainton's avatar
Clive Stainton

Pleasant experience

4
I have had quite a straightforward experience with this building society and am happy Reviewed on: 27th February 2023
Sandra Edwards 's avatar
Sandra Edwards

Professional Mortgage Provider After Retirement

5
I was looking for a Mortgage after having to take early retirement at 55+years and had convinced myself that it would not be possible. I contacted Chorley Building Society and they reassured me that it was possible and at an affordable monthly amount! They were so professional and helpful and I would recommend them to friends and family. Reviewed on: 27th February 2023
Kay's avatar
Kay

excellent customer service

5
Simple to understand correspondence, excellent customer service! Reviewed on: 27th February 2023
Helen K's avatar
Helen K

A building society that works like a community

5
The house we wanted had been rejected by high street lenders due to its size and scope and Chorley looked at us and the house individually rather than just the numbers on a spreadsheet. They looked after us and checked in on us all through the process. Reviewed on: 27th February 2023
Lizzie's avatar
Lizzie

Fantastic customer communication and support.

5
Quick, easy to understand communications and straightforward processes thoughout our remortgage, The Chorley have been fantastic throughout, what has been an otherwise protracted transaction. Reviewed on: 27th February 2023
John Hammond's avatar
John Hammond

Trusted Mortgage Provider with no surprises and honest approach

5
I have had a mortgage with. Chorley BS since moving to the area over 12 years ago. When I first applied for the mortgage, they were extremely helpful and provided a friendly service with excellent local knowledge. The service has remained impeccable since then and I have renewed my mortgage with them ever since. Although their rates are not the cheapest out there, the service they provide gives me a hassle free way of guaranteeing I can renew my mortgage, without the aggregation involved with other lenders. Reviewed on: 27th February 2023
MilesM_Chorley's avatar
MilesM_Chorley

Brilliant offer and great customer service.

5
We were happy with the mortgage options and the process was smooth and quick . Great customer service. Reviewed on: 27th February 2023
Aman ali's avatar
Aman ali

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