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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.83 (345 reviews)

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4.83

Based on 345 reviews, last reviewed 1st Jul 2026

77% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Exceptional customer service everytime - from our in... Exceptional customer service everytime - from our initial mortgage 3 years ago, to the remortgage last year and advice this year. 10/10 Reviewed on: 1st July 2026

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Mortgages reviews (345)

Chorley Building Society have been easy to communica...

Chorley Building Society have been easy to communicate with (they send us reminders and we are able to set up meetings with them) and transparent with their processes. Reviewed on: 4th March 2024

Pleasant Staff and an efficient service all round.

The staff were pleasant and quick to respond to my questions. This saved time and it was pleasing to know I could always get an answer back to my team quickly. We worked by email most of the time and this helped resolve problems early on in the negotiations. Also any telephone calls I made were always answered in the same day. Reviewed on: 4th March 2024

Good mortgage rate

Good mortgage deal when we first took it out 18months ago Reviewed on: 4th March 2024

Chorley assisted us with our first joint mortgage an...

Chorley assisted us with our first joint mortgage and have since kept us regularly updated with any changes, and have always been very easy to contact and respond to our queries. Reviewed on: 4th March 2024

best service provider

first mortgage and stayed with them for 15 years - never any issues always very helpful Reviewed on: 4th March 2024

Superb lender in every respect.

Superb lender in every respect. We know for certain they have our best interests at heart ❤️ Reviewed on: 4th March 2024

Remortgage made Easy

A remortgage made simple, no time wasting. Speaking to real people made everything so easy. Reviewed on: 4th March 2024

Mortgage

Excellent customer service as well as the mortgage advisor for a new mortgage I just had to renew Reviewed on: 4th March 2024

We have been with Chorley for our mortgage for 7 years.

We have been with Chorley for our mortgage for 7 years. We have taken two more mortgage products since and we don't have any problems. They have always communicated well and they resolve issues with us quickly Reviewed on: 4th March 2024

Really helpful and efficient.

Really helpful and efficient. Would recommend for mortgages. Friendly team. Reviewed on: 4th March 2024

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