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Chorley Building Society: Mortgages reviews

4.90
Based on 252 reviews, last reviewed 6th May 2025
1500% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

We have been with chorley for years and would never... We have been with chorley for years and would never contemplate changing. Always the best service. Reviewed on: 6th May 2025
Amanda g's avatar
Amanda g

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025
Ryan E's avatar
Ryan E

About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is key. We collect Chorley Building Society mortgage reviews to give you valuable insight into the lender.

Chorley Building Society is an independent mutual building society offering a range of mortgage products. Before taking out a mortgage, be sure that you fully understand the terms, conditions and interest rates. If you’re unsure or have any questions, always contact the lender or an independent advisor to discuss the options available to you.

If you’re considering a mortgage with Chorley Building Society, read the reviews on Smart Money People. Find out what mortgage products customers have taken out and how satisfied they have been throughout the term. Read about the pros and cons of being a Chorley Building Society borrower. Learn more about the Society’s customer service. All of this and more can be found in our Chorley Building Society mortgage reviews.

Did Chorley Building Society help you purchase your dream home? Share your experience with others by writing an honest review. Why did you choose Chorley Building Society as your mortgage lender? Did the Society support you throughout your application, making it easy to understand? Has the lender kept you up to date with any important mortgage news or updates? Would you recommend the lender to family and friends? Write a Chorley Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Chorley Building Society Mortgages reviews (252)

Great customer focused solutions

5
The advisers at Chorley genuinely care about getting it right for the customer. They have excellent follow up to ensure you are looked after. Reviewed on: 27th February 2023

Just the best

5
We have had our mortgage with Chorley for many years this is our second mortgage house with them we sold our first house and decided to stay with them they are always at the end of the phone to speak to they go out of there way to help you with excellent customer care can’t fault Chorley excellent in all aspects Reviewed on: 27th February 2023

Excellent caring service

5
The service at Chorley is of the highest standard. Staff really care about helping you and answer any questions swiftly and in a way that ensures you understand everything and ultimately guide and help you to make the best possible decisions when choosing your mortgage. The best out there and I am so glad I am a customer. Best service from a building society I have ever received. Reviewed on: 27th February 2023

First time buyer

5
Clear information, helpful and prompt responses Reviewed on: 27th February 2023

No hale down to earth commom sense service

5
Always straight to the point all my queries were proffesionally handled Reviewed on: 27th February 2023

First timer Morgage.

5
This is my first mortgage, and this mortgage provider have been absolutely brilliant. Always informing me of any changes. And keeping me up to date with up and coming charges. Reviewed on: 27th February 2023

Mortgages at Chorley

5
Always helpful and there to give advice on new products etc. They always ring back with answers to any queries you may have. Reviewed on: 27th February 2023

New Build Mortgage

5
Really really helpful team who immediately understood the issues and worked proactively to ensure a suitable mortgage product was identified and achieved Reviewed on: 27th February 2023

Outstanding customer service

5
It is so refreshing to be able to deal with a financial institution where you can ask for somebody by name and have consistent and efficient service. Chorley have been nothing short of excellent in setting up our new mortgage and responding to subsequent enquiries. When it was time to renew at the end of the fixed rate deal I refused to move provider due to the quality of service and the trust I have in them to do a good job. I do not hesitate in recommending them to everybody. Reviewed on: 27th February 2023

Very Clear in requirements

5
Good customer service. Specifically, quick to respond to queries Reviewed on: 27th February 2023

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