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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (272 reviews)

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4.90

Based on 272 reviews, last reviewed 23rd Oct 2025

11% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Its great to be able to have a direct conversation w... Its great to be able to have a direct conversation with a highly knowledgably, professional, mortgage expert. Highly recommend Mark Rothwell. Reviewed on: 23rd October 2025

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Mortgages reviews (272)

Very competitive product

My search for a good remortgage ended here as that was the best deal that I could find at that very difficult time. But the product fee was falsely changed last and reason was mistake from their side which is very unprofessional. Also they can improve the online version as it’s not very informative. Reviewed on: 27th February 2023

Mortgage

Excellent customer service, particularly for self build. Reviewed on: 27th February 2023

The Chorley Building Society changed my life!

I was offered a credit repair mortgage by The Chorley Building Society almost 3 years ago. Their open minded and fair approach to people, who in the past, have for often no fault of their own had a less than perfect credit history. The mortgage they gave me literally changed my life, giving me financial security and home for life. I will forever be greatful to them for taking the time to really look into my application. I now have a beautiful home that I can call my own. Reviewed on: 27th February 2023

Brilliant company & supportive

I had so much support and guidance from Chorley employees. The mortgage was actually an easy process. Remortgaging was also simple. We have stuck with them 5* as rates are good too. Can’t rate them high enough! Thanks for your support from first time buyers. Reviewed on: 27th February 2023

Chorley Mortgage Review

Nice helpful people and efficient administration Reviewed on: 27th February 2023

Excellent service

Very happy with the service from start to finish. Communication was spot on and everything was smoothly and quickly done, thanks so much. Reviewed on: 27th February 2023

First time buyers

As first time buyers the world of mortgages was completely new to us. Chorley BS have been brilliant, informative and helpful since day one. I have already recommended Chorley BS to friends and will continue to do so. More than happy! :-) Reviewed on: 27th February 2023

Helped us greatly

Helped us with a mortgage and a great friendly service deal with problem effectively and answer questions fast Reviewed on: 27th February 2023

Re mortgage

We are re mortgaging completion fingers crossed tomorrow. I telephoned with a few quires. I got straight though! No horrid music, lovely lady on the phone, talked as if we we old friends. Very friendly and sorted everything out. These days you are on hold wherever you are, it was just a shock not to be. Makes a refreshing change. Thank you Reviewed on: 27th February 2023

Personal touch

In todays world of impersonal call centres and online chat whereby common sense and any degree of reasonable understanding is all but lost, Chorley strikes a balance to retain all that used to be good in banking whilst looking ahead. I honestly don’t know any other organisation that has held on to the personal touch and long may it continue. Reviewed on: 27th February 2023

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