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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (246 reviews)

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4.90

Based on 246 reviews, last reviewed 9th Mar 2025

529% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Real people - Real service Always helpful, great personal customer service - No-one better at this! Reviewed on: 9th March 2025

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is key. We collect Chorley Building Society mortgage reviews to give you valuable insight into the lender.

Chorley Building Society is an independent mutual building society offering a range of mortgage products. Before taking out a mortgage, be sure that you fully understand the terms, conditions and interest rates. If you’re unsure or have any questions, always contact the lender or an independent advisor to discuss the options available to you.

If you’re considering a mortgage with Chorley Building Society, read the reviews on Smart Money People. Find out what mortgage products customers have taken out and how satisfied they have been throughout the term. Read about the pros and cons of being a Chorley Building Society borrower. Learn more about the Society’s customer service. All of this and more can be found in our Chorley Building Society mortgage reviews.

Did Chorley Building Society help you purchase your dream home? Share your experience with others by writing an honest review. Why did you choose Chorley Building Society as your mortgage lender? Did the Society support you throughout your application, making it easy to understand? Has the lender kept you up to date with any important mortgage news or updates? Would you recommend the lender to family and friends? Write a Chorley Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Chorley Building Society Mortgages reviews (246)

Review of the Chorley Building Society, Mortgages:

Remortgage

Made the effort to construct a bespoke mortgage for a difficult case and helped us through all phases so we were in a position to proceed Was kind enough to grant a 1 month extension when the mortgage deeds became complicated. Our home was saved by Chorleys personal touch and expertise Reviewed on: 27th February 2022

Mortgages at Chorley

Always helpful and there to give advice on new products etc. They always ring back with answers to any queries you may have. Reviewed on: 27th February 2023

New Build Mortgage

Really really helpful team who immediately understood the issues and worked proactively to ensure a suitable mortgage product was identified and achieved Reviewed on: 27th February 2023

Outstanding customer service

It is so refreshing to be able to deal with a financial institution where you can ask for somebody by name and have consistent and efficient service. Chorley have been nothing short of excellent in setting up our new mortgage and responding to subsequent enquiries. When it was time to renew at the end of the fixed rate deal I refused to move provider due to the quality of service and the trust I have in them to do a good job. I do not hesitate in recommending them to everybody. Reviewed on: 27th February 2023

Very Clear in requirements

Good customer service. Specifically, quick to respond to queries Reviewed on: 27th February 2023

Very helpful and friendly staff

Took my mortgage out with chorley building society during the pandemic on 2020. Very helpful friendly staff. Have had no issues since and staff have sorted any queries I have had very swiftly. 5 star service Reviewed on: 27th February 2023

Chat re change of mortgage product

Candice was extremely helpful. She immediately understood our situation and offered us alternative approaches to achieve our objective. She talked it through carefully and helped us to make the best choice for us. Reviewed on: 22nd February 2023

Great costumer service

Mortgage advisor and Underwriter Kate Shawcross has provided exceptional support for our product review and the extension of our mortgage term. She has been friendly, efficient and answered all of our questions fully and in a timely manor. We also appreciated Kate's flexibility with scheduling phone calls. When we requested longer to make a decision on products she was supportive and happy to reschedule a meeting. Overall great costumer service and a wonderful experience, thanks Kate! Reviewed on: 20th January 2023

Detailed application dealt with quickly

From application to completion dealt with quickly - very impressed with service! Reviewed on: 30th August 2022

Outstanding service

Chorley Building Society have been an absolute pleasure to deal with. Every step of the way has been made smooth and easy by the wonderful, friendly and exceptionally helpful staff. The service is second to none, and I feel that I can really trust the advice and options given to me when recently renewing my mortgage term. I have the confidence that they really know what they are talking about and I genuinely feel safe and secure and very happy that I have my mortgage with such a reputable building Society. A massive gold star for such truly excellent service. Thank you. Reviewed on: 27th July 2022

Flexible and efficient

Took 1 year to buy this house and 3 mortgage offers, great understanding from Chorley! Reviewed on: 8th July 2022

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