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Monument: Savings reviews

4.92
Based on 712 reviews, last reviewed 13th Apr 2025
59500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
1%
See only 1 star reviews
0%

Latest highest rating:

5

Great online bank Great online bank with some of the highest rates in the industry. Customer service is top notch and solve issues effortlessly. Reviewed on: 13th April 2025
Jamie M's avatar
Jamie M

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D

About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Monument Savings reviews (712)

Review of the Monument, Savings:

Easy to do business with

4
Opened a savings account. Quick and easy. No fuss Reviewed on: 23rd February 2023

Monument bank, what's not to like

5
A proper bank, good savings rates, nice app, Reviewed on: 12th April 2025

Great interest rate and user friendly

5
Great interest rate. Very easy to use app Reviewed on: 12th April 2025

They provide excellent service and do what is said o...

5
They provide excellent service and do what is said on the tin Reviewed on: 12th April 2025

Great interest rates and a CS team who respond quick...

5
Great interest rates and a CS team who respond quickly when you need something. Reviewed on: 12th April 2025

I was impressed from the start.

5
I was impressed from the start. It was easy to open an account. The customer service and communication is great. The interest rates were very competitive too. The extras are very useful and have used the concierge service with great results.it does what it says - overall fantastic Reviewed on: 12th April 2025

Best and safest rates around

5
I have found that Monument offers the best rates and their app is easy and safe to use Reviewed on: 12th April 2025

I have had an excellent experience with Monument.

5
I have had an excellent experience with Monument. A great App, simple but efficient with full and complete information regarding my account, the interest accrued and everything is there at a glance. The thing that really impressed me is that when you deposit or withdraw the transaction is almost instantaneous and the deposit starts to earn interest and the withdrawal is there to use. Not something many banks can boast of. Well done monument, I'm very impressed all round. And you offer competitive rates so thank you. Reviewed on: 12th April 2025

Very informative website.

5
Very informative website. Easy to set up banking account and app. Reviewed on: 12th April 2025

Excellent

5
Easy to use good interest on savings helpful customer services all in all a good bank Reviewed on: 12th April 2025

Very efficient set-up of account .

5
Very efficient set-up of account . Good rates. Reviewed on: 12th April 2025

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