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Monument: Savings reviews

4.90
Based on 501 reviews, last reviewed 3rd Apr 2025
39100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

4

I use Monument Bank because they’re reliable, offer... I use Monument Bank because they’re reliable, offer competitive rates, and don’t make knee-jerk changes in response to potential interest rate shifts.... Read more Reviewed on: 3rd April 2025
peter m's avatar
peter m

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D

About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Monument Savings reviews (501)

Review of the Monument, Savings:

Exceptional banking experience the mobile banking ap...

5
Exceptional banking experience the mobile banking app is smooth, swift and effortless Reviewed on: 2nd April 2025

I use Monument Bank because they’re reliable, offer...

4
I use Monument Bank because they’re reliable, offer competitive rates, and don’t make knee-jerk changes in response to potential interest rate shifts. Unlike some banks, they don’t lure customers in with attractive rates only to drop them once the money is deposited — forcing you to search for a better alternative. Not all banks operate with the same integrity, and I truly hope Monument continues to provide great service, fair returns, and consistent reliability Reviewed on: 3rd April 2025

Efficient, straightforward and competitive

5
The monument app is very straightforward and very easy to use. Money transfers, both in and out are instantaneous which allows you to carry out business transactions without delay. The interest rate is competitive and interest is added diligently every month Reviewed on: 3rd April 2025

Superb People to Deal With

5
Seamless. Their app and IT is absolutely superb. So fast and simple. And when I have asked them a question they are very responsive. I cant recommend them highly enough. Thank you. Reviewed on: 3rd April 2025

The app is the easiest one to use and to understand...

5
The app is the easiest one to use and to understand and is so efficient and quick! Reviewed on: 3rd April 2025

Second time of using a fixed rate savings product.

5
Second time of using a fixed rate savings product. Competitive rates, good app. and regular updates and notifications. Also offer concierge services. Reviewed on: 2nd April 2025

I highly recommend Monument company.

5
I highly recommend Monument company. Their mobile application quality is consistently outstanding, exceeding my expectations every time. Easy to use it and quick. And also, I was completely impressed with their professionalism and customer service. Reviewed on: 2nd April 2025

Everything is effortless and great interest rates

5
Everything is effortless and great interest rates Reviewed on: 2nd April 2025

Best Bank Ever.

5
Always helpful and polite towards their customers. Online banking is really good and easy to use. Would recommend you to friends and family without hesitation. Reviewed on: 2nd April 2025

Great Modern Bank

5
Monument is exactly what you would want from a modern savings bank. Easy to use app and clear account options. Reviewed on: 1st April 2025

Easy to work

5
Very simple to set up and work with. Website is well designed. Reviewed on: 1st April 2025

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