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Monument: Savings reviews

View other Monument products
4.93
Based on 947 reviews, last reviewed 12th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

I can't fault Monument.... Monument offer very competitive interest rates and the app is straightforward to use. A major plus point for me is that withdrawals from Monument's Ea... Read more Reviewed on: 12th June 2025
Carl Mountain's avatar
Carl Mountain

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D
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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (947)

Easy to set up and manage.

5
Easy to set up and manage. Good interest rates. Reviewed on: 29th March 2025
L J W's avatar
L J W

Clear communication and easy to understand app.

5
Clear communication and easy to understand app. Keeps banking simple. Reviewed on: 29th March 2025
Matthew J's avatar
Matthew J

not good

2
Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D
Reply from Monument Hello Leung, Thank you for your feedback. We're sorry to hear the app didn’t meet your expectations. We’ll make sure this is shared with our product team. If you’d like support with anything specific, our client services team would be happy to help. You can call us on 020 4524 8080 or email [email protected]. We’re available 9am to 6pm, Monday to Friday (except on bank holidays ) and from 9am to 1pm on Saturdays. Response date: 31st March 2025
Monument's logo
Monument

Monument: First-rate service and excellent products!

5
First-rate service and excellent products (saving and ISA accounts). The app is easy to use and support is responsive and timely. Returns are very good and, at the time of writing, recommended by MoneySuperMarket. Reviewed on: 29th March 2025
Roy R's avatar
Roy R

Interest rate is great!

4
Interest rate is great, would wish for it to be better but it still good. Reviewed on: 28th March 2025
Daniell S's avatar
Daniell S

Since banking with Monument, I have received monthly...

5
Since banking with Monument, I have received monthly reports, and have felt my savings have been well taken care of. A great savings rate and options has and will continue to keep me with them. Reviewed on: 28th March 2025
Laura O's avatar
Laura O

Easy to apply, set up and manage.

5
Easy to apply, set up and manage. Reviewed on: 28th March 2025
E M's avatar
E M

Excellent service and product.

5
Excellent service and product. Always a satisfying experience doing business with them. Reviewed on: 28th March 2025
Steve M's avatar
Steve M

Friendly, professional and competitive bank.

5
A very friendly, professional and competitive bank. Reviewed on: 28th March 2025
Carl P's avatar
Carl P

Great innovative bank who are always there for custo...

5
Great innovative bank who are always there for customers. Reviewed on: 28th March 2025
Vishal S's avatar
Vishal S

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