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Monument: Savings reviews

View other Monument products
4.95
Based on 1,194 reviews, last reviewed 4th Mar 2026
24100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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Latest highest rating:

5

Brilliant bank and would recommend to anyone. Brilliant bank and would recommend to anyone. App is really easy to use and is self explanitory. Customer service is also great with fast response tim... Read more Reviewed on: 4th March 2026
Paul T's avatar
Paul T

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D
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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (1194)

Good communications.

5
Good communications. The team respond quickly to queries/problems Reviewed on: 13th April 2025
Melanie J's avatar
Melanie J

Very easy and quick access, high interest rate

5
Very easy and quick access, high interest rate Reviewed on: 13th April 2025
Vicky L's avatar
Vicky L

Great online bank

5
Great online bank with some of the highest rates in the industry. Customer service is top notch and solve issues effortlessly. Reviewed on: 13th April 2025
Jamie M's avatar
Jamie M

It just works - simple to use.

5
It just works - simple to use. Tax reports promptly, Reviewed on: 12th April 2025
Ann 's avatar
Ann

Easy to use banking app

5
Easy to use banking app with great savings rates Reviewed on: 12th April 2025
Daniel G's avatar
Daniel G

ease to use app, interest rate is good, exclusive me...

5
ease to use app, interest rate is good, exclusive member privileges. Reviewed on: 12th April 2025
Mei Wong's avatar
Mei Wong

Simple banking, competitive rates and no hidden fees

5
The investment accounts were incredibly easy to set up with very competitive interest rates. I have not needed to call them at all. When I want to invest or withdraw it’s a simple and straightforward process and there are no hidden fees. Reviewed on: 12th April 2025
Paul B's avatar
Paul B

Use it online, good rates, clear app

5
Use it online, good rates, clear app Reviewed on: 12th April 2025
Stephen A's avatar
Stephen A

Offer great fixed term rates

5
There app could be better but they do offer good rates on their fixed term rates Reviewed on: 12th April 2025
Mark E's avatar
Mark E

Excellent savings account

5
Excellent mobile app, good interest rate and clear daily calculation of interest. Reviewed on: 12th April 2025
Claire m's avatar
Claire m

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