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Monument: Savings reviews

View other Monument products
4.94
Based on 1,165 reviews, last reviewed 4th Mar 2026
21300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

5

Easy to open but ID checks take a while. Easy to open but ID checks take a while. App is easy to use. Reviewed on: 4th March 2026
Laura's avatar
Laura

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D
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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (1165)

Excellent interest rates offered

5
Excellent interest rates across a range of deposit accounts. Reviewed on: 12th April 2025
George J's avatar
George J

Monument al bank

5
Easy to contact. Easy to use the app. Good service to set up an account Reviewed on: 12th April 2025
Andy's avatar
Andy

My online Monument account was very easy to set up.

5
My online Monument account was very easy to set up. The instructions were clear and am extremely happy with the service I'm being given. Monument don't push products at you constantly like other banks. When you log in they have suggestions which I really like. I will be opening other accounts with them once I have the funds to do so. Reviewed on: 12th April 2025
Phil P's avatar
Phil P

Monument bank, what's not to like

5
A proper bank, good savings rates, nice app, Reviewed on: 12th April 2025
Neil B's avatar
Neil B

Great interest rate and user friendly

5
Great interest rate. Very easy to use app Reviewed on: 12th April 2025
Jack S's avatar
Jack S

They provide excellent service and do what is said o...

5
They provide excellent service and do what is said on the tin Reviewed on: 12th April 2025
Simon K's avatar
Simon K

Great interest rates and a CS team who respond quick...

5
Great interest rates and a CS team who respond quickly when you need something. Reviewed on: 12th April 2025
LB's avatar
LB

I was impressed from the start.

5
I was impressed from the start. It was easy to open an account. The customer service and communication is great. The interest rates were very competitive too. The extras are very useful and have used the concierge service with great results.it does what it says - overall fantastic Reviewed on: 12th April 2025
Sharon b's avatar
Sharon b

Best and safest rates around

5
I have found that Monument offers the best rates and their app is easy and safe to use Reviewed on: 12th April 2025
Terence P's avatar
Terence P

I have had an excellent experience with Monument.

5
I have had an excellent experience with Monument. A great App, simple but efficient with full and complete information regarding my account, the interest accrued and everything is there at a glance. The thing that really impressed me is that when you deposit or withdraw the transaction is almost instantaneous and the deposit starts to earn interest and the withdrawal is there to use. Not something many banks can boast of. Well done monument, I'm very impressed all round. And you offer competitive rates so thank you. Reviewed on: 12th April 2025
Mike's avatar
Mike

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