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Monument: Savings reviews

Name: Savings
Rating: 4.94 (1704 reviews)

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4.94

Based on 1,704 reviews, last reviewed 2nd May 2026

72300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very pleased with the service provided by Monument. Very pleased with the service provided by Monument. Lots of help in setting up my account. Reviewed on: 2nd May 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1704)

Banking made easy for customers

Excellent savings account and rate with a super simple and efficient way to open and deposit money. The app is also very easy to navigate. Reviewed on: 4th March 2026

Good customer services - helpful staff

So far so good no reason to complain and customer service staff seem knowledgeable and easier to get in contact with vs other banks. Reviewed on: 4th March 2026

The banking facility is fully transparent and excell...

The banking facility is fully transparent and excellent in all respects for my requirements Reviewed on: 4th March 2026

Joined recently.

Joined recently.. great app works ad an app should, rates are good so happy so far Reviewed on: 4th March 2026

New account opening fast and smooth, no problems since.

Opening an account was fast and went smoothly. The app has all the functionality I need. My overall impression of Monument is that are very professional and have invested in a solid technology platform. Reviewed on: 4th March 2026

Thorough checking process when I opened an account.

Thorough checking process when I opened an account. Reviewed on: 4th March 2026

Great Bank

All good great account and great customer service Reviewed on: 4th March 2026

Good communication, good offers for savings.

Good communication, good offers for savings. Reviewed on: 4th March 2026

It is so straightforward and easy to manage.

It is so straightforward and easy to manage. I’ve only had one query and that was dealt with quickly and in a friendly professional manner. Reviewed on: 4th March 2026

I have found them to be helpsful.

I have found them to be helpsful. competative and easy to del with Reviewed on: 4th March 2026

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