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Monument: Savings reviews

View other Monument products
4.94
Based on 1,112 reviews, last reviewed 4th Mar 2026
16100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

5

Very easy and simple for banking and savings. Very easy and simple for banking and savings. Will definitely look into more of what they offer in the future. Reviewed on: 4th March 2026
Simbad's avatar
Simbad

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D
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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (1112)

Banks are more than about money.

5
Their interest rates are always competitive, if not always top. However, for me it is their customer service that goes above and beyond. I've been a customer for over a year, and don't think that will ever change. Reviewed on: 12th April 2025
Alan S's avatar
Alan S

Exemplary

5
I have been saving with Monument for the last 3 years and have found my interaction with staff have been amazing. Going above and beyond to say the least. I will be saving again with them in 2 years time. Reviewed on: 12th April 2025
Michelle P's avatar
Michelle P

Great saving App, Love it!

5
Friendly user app, good saving rates, quick transfers. Good notification system and secure platform! Reviewed on: 12th April 2025
MV Maze's avatar
MV Maze

Easy access savings with good interest rate.

5
Easy access savings with good interest rate. Rates seem to remain fairly stable in response to base rate fluctuations. Reviewed on: 12th April 2025
Jayne R's avatar
Jayne R

Easy banking!

5
So straight forward and processes are quick. Reviewed on: 12th April 2025
G A M C 's avatar
G A M C

Very smooth & efficient plus competetive & contactable

5
Very smooth and efficient, and competetive AND easily contactable - proper customer focused service Reviewed on: 12th April 2025
Mk L's avatar
Mk L

Intuitive app, great customer service and competitiv...

5
Intuitive app, great customer service and competitive rates. Choice of financial offers to suit everyone. Straightforward deposits and easy, secure and quick withdrawals. A range of frequently asked questions to solve most of your issues. Reviewed on: 12th April 2025
Nicholas T's avatar
Nicholas T

Great savings rates.

5
Great savings rates. Intuitive interface. Goid communicatiom. Reviewed on: 12th April 2025
Edward J's avatar
Edward J

Easy to use & to contact a real person.

5
Easy to use & to contact a real person. Great customer experience. Reviewed on: 12th April 2025
Janette M's avatar
Janette M

Great savings account with unbeatable market interes...

5
Great savings account with unbeatable market interests rate’s paid monthly. Easy access to transfer money to linked account. Reviewed on: 12th April 2025
Philip J's avatar
Philip J

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