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Monument: Savings reviews

Name: Savings
Rating: 4.92 (943 reviews)

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4.93

Based on 943 reviews, last reviewed 22nd Apr 2025

81400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Monument Bank From the beginning I have not experienced any negative dealings with Monument it is all positive from telephone enquires to the use of the App - can o... Read more Reviewed on: 22nd April 2025

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Monument Savings reviews (943)

Review of the Monument, Savings:

Excellent customer service

Easy account setup. Easily manage accounts in the excellent app. Interest paid is easy to track with the app too. Reviewed on: 12th April 2025

Monument Bank

From the beginning I have not experienced any negative dealings with Monument it is all positive from telephone enquires to the use of the App - can only but highly recommend Monument Bank. Reviewed on: 22nd April 2025

Nice to deal with.

Nice to deal with. A Bank that gains your confidence by being approachable and fast updates on your savings. Reviewed on: 22nd April 2025

easy and quick to use online banking system.

easy and quick to use online banking system. app is really clear and straightforward Reviewed on: 22nd April 2025

Positive experience

Easy to use app - simple, clear, fast. Good rates. Positive experience. Reviewed on: 21st April 2025

Monument app

It was easy to use the app to open an account. The app gives clear overview of my account giving an expected amount due at the end of the term, giving an incentive to leave the money in the account. Reviewed on: 21st April 2025

Very good rates and service

Very good rates. Good user friendly app Reviewed on: 21st April 2025

Good rate of interest.

Good rate of interest. Ease of use and easily contactable Reviewed on: 21st April 2025

Bad start, but now on track

Got off to a rocky start, the app was very glitchy. But after a few months the kinks were ironed out and now it's my favourite savings account. Reviewed on: 21st April 2025

Monument provided the best savings rate and clear an...

Monument provided the best savings rate and clear and simple communication. Reviewed on: 21st April 2025

Great company to deal with

Helpful staff when contacting,Great rates, easy to use app, instantaneous transfers, just a great experience all round, wouldn't hesitate to recommend Reviewed on: 21st April 2025

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