Write a review

AA: Breakdown Cover reviews

Name: Breakdown Cover
Rating: 2.96 (201 reviews)

View other AA products

2.55

Based on 201 reviews, last reviewed 18th Jun 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

35%

15%

46%

Latest highest rating:

5

I have not had one problem with the AA. I have not had one problem with the AA. They are fast and reliable. Staff are friendly and informative Reviewed on: 12th June 2025

Latest lowest rating:

1

My daughter's car would not start in the driveway. My daughter's car would not start in the driveway. Called AA. As the driver got out of the van, before he looked at the car, he offered to sell a new... Read more Reviewed on: 18th June 2025

Read all reviews See your review

About this product

AA Breakdown Cover reviews (201)

Review of the AA, Breakdown Cover:

First Class Breakdown Cover

When the unexpected happens, you can always trust the AA to meet all expectations Reviewed on: 2nd August 2023

Insensitive and unhelpful

I paid a highly inflated price for a new car battery because the 5 year guarantee sounded like a good thing. However I just tried to claim on the warranty and it’s not worth the paper it is written on. Reviewed on: 20th February 2021

Totally useless!

When my daughter had a road traffic accident on the M5 she was told, “sorry we don’t come out to accidents, only breakdowns”. My son’s parked car was hit and left with the bumper hanging off. He was told, “sorry we can’t attend as the car is drivable”. Consequently, he drove a mile and the bumper fell off completely. Wouldn’t touch them with a barge pole! Reviewed on: 19th December 2020

No Stars - Appalling Help - Refused To Change A Faulty Battery

AA Job No - 3031 - On Date 20/11/2020 No Stars. This was the worst experience in all my years as a member of the AA, by a country mile and the first where the AA Representative attending refused or could not change over a faulty battery! The AA Representative stated a prior Medical Condition prevented him from replacing the failed battery with a new battery. Ergo, what is the point of a mechanic who cannot or will not change a car battery! The AA clearly states it carries spare batteries in their vans... Is this just for show! Hence, we were left to solve the urgent issue ourselves, with the car running and told not to switch it off, whilst the AA representative disappeared off into the distance. Thank you Kwik Fit for coming to our rescue and solving the issue. Appalling service from this AA representative. Again... No Stars! Reviewed on: 23rd November 2020

Helpful

Used a few times and have always been friendly and helpful Reviewed on: 19th September 2020

Great and good value

Excellent and great value Very well explained Definitely would recommend Reviewed on: 28th August 2020

Great insurers

Trustworthy, prompt and reliable. Reviewed on: 25th August 2020

Used for years

We have been using The AA for a number of years, always there in our hour of need and staff very good, not had any problems Reviewed on: 13th July 2020

Really good

great service great value - would recommend to anyone Reviewed on: 12th July 2020

Pricey but worth it

Bit expensive compared to other companies, but always quick to arrive and able to fix the issue. Reviewed on: 10th July 2020

Very Good response time

I once broke down to a battery in my car breaking , AA were quick to get out to me (less than 30 mins) and were very helpful and replaced my battery for me, I Only had to pay for the battery. And they gave me nearly a month to pay for it or I could pay for it in chunks. I loved my time with AA. I'm no longer with them now as my new car insurance doesn't have a deal with them. Reviewed on: 9th July 2020

Do you have a different AA product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Car Insurance
from NatWest 4.00 from 5 reviews
Motorhome insurance
from Caravan and Motorhome Club 4.88 from 3039 reviews
Car insurance
from Post Office 1.76 from 68 reviews

Want to see more from AA?

Motorbike Insurance
from AA 5.00 from 1 reviews
Balance Transfer Credit Card
from AA 4.11 from 11 reviews
Caravan Insurance
from AA 4.00 from 2 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub