Write a review

AA: Breakdown Cover reviews

Name: Breakdown Cover
Rating: 2.98 (196 reviews)

View other AA products

2.53

Based on 196 reviews, last reviewed 13th Feb 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

36%

16%

43%

Latest highest rating:

5

I cannot thank AA Roadside Assistance enough for the... I cannot thank AA Roadside Assistance enough for their exceptional service during my recent breakdown. Driving from Devon to London early on a Saturda... Read more Reviewed on: 17th December 2024

Latest lowest rating:

1

Nightmare to cancel Service was good when I needed, however, the price increased a lot and I have an offer for a half price with RAC. Trying to cancel it has been a night... Read more Reviewed on: 13th February 2025

Read all reviews See your review

About this product

Like many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were our AA breakdown cover reviews come in. You can read and write YOUR AA Breakdown cover reviews. We started Smart Money People to help drivers like you to find the best breakdown cover based on our honest reviews. Together, we can make financial services work better for everyone.

AA Breakdown Cover reviews (196)

Review of the AA, Breakdown Cover:

Very good.

Car broke down and they arrived super quickly to fix the problem. It was all covered and they were lovely. Reviewed on: 12th May 2020

Excellent service shame about the price hikes

I can not fault the service they provide however every year they try and put the price up by about £10 by just sending the new invoice through the post and I have to ring and spend a long time on the phone getting the price back down. Reviewed on: 9th July 2019

Great Company

Very reliable they will be with you as quick as they can and get you sorted Reviewed on: 6th July 2019

Went back on their word

Have had breakdown cover many years with this cheat of a company AA I never claimed.Paid through Quidco Twenty pound cash back refused,no reason ,will not deal with them ever again.I recommend you don't either. Reviewed on: 5th July 2019

Brilliant service, awful renewal

The AA adds such heavy discounts and cashback options to it's new customers that the renewal ended up totalling 4x more than we paid for the first year! Complete rip off. Reviewed on: 15th April 2019

It's Great

I have used their service and recommend to my family and friends.service is great so far had no complaints. Reviewed on: 10th December 2018

Mihai-Claudiu

I got a free 1 year cover when I purchased my car. When I started, AA told me if I pay extra 5£/month I would get the 11£ option from their website. I started paying monthly 5£ and on 22/10/18 I made a call to pay the remaining 8-9 months left, all at once. They said I need to cancel the active one and they will create a new one with the same options and I can pay for the full year But the new option was for 150+£ a year , so they almoust triple it. When I told them to cancel everything, them made me an "one time offer" for 99£/year +10£(to end the year without continuing) Just seen now on their website that it's the actual offer they have for everyone 99£/year or 11£/month So, basically I was getting a higher price. Nice way to treat customers. To confirm, I took the 99£ deal on the and I am an active customer as we speak. Unless I get cancelled for this honest review. Reviewed on: 23rd October 2018

Great, reliable, fast

They are very fast and reliable, lovey team, friendly, will always use the aa for my breakdown cover! Reviewed on: 16th September 2018

Supportive and Reliable

Staff always friendly helpful and reliable,making you feel valued and ultimately providing the best cover at a fair price Reviewed on: 31st August 2018

Not fit for purpose. 6 1/2 hrs & waiting...

We've now been sat here waiting for vehicle recovery for 6 1/2 hours... They've now told us, after changing their time guesstimate 3 times already, that they will be at least another hour. These phone calls have no relation to the app estimations either. The lady on the end of the phone was next to useless and put us down as being on a completely different road about 100 miles away from where we actually are. We've also told them that I have a disability and need to get home a.s.a.p because of this. They've now told us to leave the vehicle with the keys in it and get a taxi home! No one should have to wait this long, and to think we are paying for this service - gold membership too! Not for much longer! We won't be renewing our membership, that's for sure. They are not honouring their side of the deal whatsoever. Reviewed on: 11th August 2018

AS emergency

It's great to no your not alone breakdown is always on time Reviewed on: 21st July 2018

Do you have a different AA product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Car Insurance
from Aviva 3.63 from 513 reviews
Car Insurance
from Fish Insurance 2.00 from 2 reviews
Car Insurance
from AA 2.48 from 153 reviews

There's still more to see!

AA has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub