Write a review

Acorn Insurance: Car Insurance reviews

Name: Car Insurance
Rating: 1.84 (74 reviews)

View other Acorn Insurance products

1.55

Based on 74 reviews, last reviewed 7th Apr 2025

No new 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

15%

74%

Latest highest rating:

5

Great customer service insured me when no one else w... Great customer service insured me when no one else would. Reviewed on: 27th August 2024

Latest lowest rating:

1

Acorn insurance disposed of my car without consent. Acorn insurance disposed of my car without consent. My friend had a policy on one of my spare vehicles which I was a named driver on, he stated he was... Read more Reviewed on: 7th April 2025

Read all reviews See your review

About this product

We collect Acorn Insurance car insurance reviews to give you insight into what you can expect as an Acorn policyholder.

Acorn Insurance has been providing specialist insurance since 1982. The company offers a wide range of tailored policies, such as taxis, couriers, black box and imported cars. With a variety of solutions to fit many different needs, find out what real customers think by reading our Acorn car insurance reviews.

Our reviews can help you ...

Acorn Insurance Car Insurance reviews (74)

Review of the Acorn Insurance, Car Insurance:

no care for customers

if i could give zero stars i would. Acorn casually cancelled a policy that was taken out and paid for online. They left a retired lady to drive a car with no insurance. When I called and asked why they didn't call to ask for what ever documents they needed, a lady casually told me that they are in inbound call centre and can not make out going calls. POOR SERVICE. NO CARE FOR CUSTOMERS WHAT SO EVER. Reviewed on: 1st February 2019

AWFUL COMPANY ...

Yet again seems to be a pattern emerging policy cancellation for speeding after 2 months be very wary of this company Reviewed on: 6th July 2024

Bunch of thieves!

Bunch of thieves! Do not insure a newly passed young driver. They make you pay 2 months insurance £361.07 up front ( at the time I thought this was odd) now I know why! My son had a black box fitted and had been insured for just over 2 weeks. This morning I had an email saying they were cancelling his insurance due to 1 instance of speeding . No warning, just cancelled straight away. Why not tell us what is acceptable and what is not, there must be some leeway? They said there’s... Reviewed on: 4th June 2024

Samuel m.b

Has a good experience with Acorn car insurance last year insured my Mazda and the insurance price was very good. Customer service was excellent and Explained how the black box works Will be using again Reviewed on: 31st May 2024

Have been paying penalty fee .

Have been paying penalty fee .Yet it has been their fault who never set up direct debit.Called to speak to the manager 2mnths ago. But never got. Call back till date.Have lost £ throughout penalties that were not my fault. Reviewed on: 1st May 2024

IF THERE WAS A 0 STAR ON THIS THEN I WOULD GIVE THIS...

IF THERE WAS A 0 STAR ON THIS THEN I WOULD GIVE THIS COMPANY 0 STARS. MY NEPHEW WHO SUFFER FROM SEVER ANIEXTY AND HAD PREVIOUS MENTAL HEALTH ISSUE WAS INVOLVED IN AN ACCIDENT WHICH HE REPORTED AND DIDNT WANT TO CLAIM. TO HIS SUPRISE HE RECIEVED A LETTER FROM ACORN INSURANCE WHO ARE PART OF HEAVEN INSURANCE ADVISING HIM THAT HIS INSURANCE POLICY WAS CANCELLED DUE TO A ENFORCED INSURER DECISION AND ALSO ASKED HIM TO PAY £2100.00 FOR THE REMAINDER AMOUNT OF INSURANCE. HE CALLE... Reviewed on: 19th March 2024

I'm hold the call 1.35

I'm hold the call 1.35 minutes I'm cut call myself Reviewed on: 22nd February 2024

This company, in one word, is unprofessional and doe...

This company, in one word, is unprofessional and does not deal with understanding and diplomacy. They added £25 extra because I was late in payment because my bank was frozen. I gave a reasonable explanation, but they only want money. I do not recommend Reviewed on: 13th January 2024

DON'T use this company IMO as they will look for any...

DON'T use this company IMO as they will look for any excuse in the book not to cover you in the event of an emergency. We had an issue with our oil boiler and when we needed help they told us, "sorry we don't cover oil boilers" and gave us 101 excuses not to help. They will take your money but in our experience look for ANY reason not to assist. Reviewed on: 8th January 2024

Ban This Company

5 months after the non fault claim, no settlement yet as they lied to me that I choose to not to claim under my comprehensive policy, ( I mean what a lie ) what would I do that for. I recorded all the calls so reported this to regulater authorities now. All they are interested are in making money through supplied Hire vehicle, the longer you have it, more money they will make from it on non fault claim. Several calls, emails but always misleading you purposely. ACORN PROPER CON... Reviewed on: 22nd November 2023

scam

collected car for glass repair after attempted theft - sold it for profit with its entire content, did not communicate that this had happened and pretended car was being repaired. Not settled the claim after 4 months to the incident. should have FCA licence removed and be investigated Reviewed on: 31st October 2023

Do you have a different Acorn Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Motorbike
from Bikesure 1.22 from 64 reviews
Car Insurance
from Ladies F1rst 1.67 from 4 reviews
Breakdown Cover
from Emergency Assist 1.00 from 20 reviews

There's still more to see!

Acorn Insurance has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub