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Acorn Insurance: Car insurance reviews

Name: Car insurance
Rating: 1.84 (74 reviews)

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1.56

Based on 74 reviews, last reviewed 7th Apr 2025

No new 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

15%

74%

Latest highest rating:

5

Great customer service insured me when no one else w... Great customer service insured me when no one else would. Reviewed on: 27th August 2024

Latest lowest rating:

1

Acorn insurance disposed of my car without consent. Acorn insurance disposed of my car without consent. My friend had a policy on one of my spare vehicles which I was a named driver on, he stated he was... Read more Reviewed on: 7th April 2025

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About this product

You can apply for Acorn car insurance online via the website or over the phone.

Acorn offer specialist car insurance, considering cover for those who have driving convictions, as well as drivers who may find it difficult to find private car cover. If you want to make changes to your policy, you can do this over the phone or online.

Acorn car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Acorn before, you can also leave a review and share your experience.

Acorn Insurance Car insurance reviews (74)

Review of the Acorn Insurance, Car insurance:

illegal dismissal of disabled staff

Illegally dismissed from this company. Illegally dismissed from this company. Acorn is trying to silence disabled voices Hr managers claudine Hambleton and making lately are abelist towards autistic staff members. Using abelsit mangers thst fail to see a disabled staff members point of view Abslist mangers chenade curnow had basically sprung meeting on a vulnerable employee when they were poorly and often ignoring requests for help. Putting my request down as saying oh we've been through this before is abelsit. Mollie o dwyer dismissed my needs for help by ssayinf oh we have gone through this with you before and has been abelist into how process works. Like oh yeah some customer swap name around. I pointed out that I wasn't aware of this and as an autistic staff member I take information literally so when I read a name it's first name and surname like we were taught in schools Mangers have also used a 3rd party from India taking the uk administration team jobs. Company has lied as the Indian worker were making many errors that cause problem for customers I was also been penalised for asking customers to resend in clear formated document in pdf as I am blind in one eye. I got penalised for eburing the information is clear. Also If people want to know a insider secret the validation team don't do through checks or leave proper notes on your file. They also don't get told off for not following process. Yet when a disabled staff ember make an error were punished. Dot use this company and if the company does and email to warn about my serious complaint than listen to the disabled person listen to the worker that was discriminated against Reviewed on: 5th October 2022

the worst ever

you are the worst inssurance ever poor customer service and cancel my inssurance without ask me and kept 152 pounds my deposit saying is unrefundable ,unprofossionel,pathetic inssurance beware of them people ACRON named and shamed Reviewed on: 28th September 2016

Great price and great customer service.

We have been with Acorn car insurance for almost 4 years now. They had the cheapest quote for my insurance. They are very helpful whenever there is a problem and they are fair! I would recommend to all Reviewed on: 25th August 2016

Bunch of theives

changed my information from that which I provided to the price comparison webite in ordet to increase the premium even though I spoke to them and corrected their error many times. After various failed atempts of communicats, cancelled my insurance and slapped me with an £80 administration fee even though the insurance was cancelled the day it was baught. BUNCH OF THEIVES. . STAY AWAY. Reviewed on: 17th August 2016

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