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Admiral: Travel Insurance reviews

Name: Travel Insurance
Rating: 2.28 (155 reviews)

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2.15

Based on 155 reviews, last reviewed 21st Jan 2025

94% decrease in 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

28%

65%

Latest highest rating:

5

Initially I was worried due to other reviews. Initially I was worried due to other reviews. I lost my phone in Majorca. I put a claim in and submitted around 10 pictures of evidence. Police report... Read more Reviewed on: 6th November 2024

Latest lowest rating:

1

delays less than 12 hours not covered Outbound and inbound delays. No claim as neither more than 12 hours. Ok should have read the small print but for the price of a small holiday don't fe... Read more Reviewed on: 21st January 2025

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About this product

Admiral travel insurance is available for single trips and annual multi trips.

Policies include cover for emergency illness or injury, and loss, theft or damage of your belongings. Admiral travel insurance also protects you in the event of cancelled trips and delayed or missed departures.

Admiral travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Travel Insurance reviews (155)

Review of the Admiral, Travel Insurance:

Absolutely useless

Very disappointed by Admiral travel insurance. I’ve had good experiences with their home and car insurance but the travel insurance was absolutely useless when I had a problem while abroad. Reviewed on: 5th June 2023

Admiral annual travel policy

I buy an annual travel insurance policy with admiral and they are great. Most services can be done on the website, but if you need to call them they are always friendly and helpful, and you aren't kept waiting on hold for ages. Price is reasonable and the cover is good. Reviewed on: 23rd August 2024

Admiral are a great company to use for insurance.

Admiral are a great company to use for insurance. I had to make a claim because my trip got cancelled last minute and the process for claiming was so straight forward and much quicker than I thought it would be. The price for insurance and what it covered was reasonable as well. I use Admiral whenever I travel because I know their reliable. I would highly recommend using them! Reviewed on: 23rd August 2024

30% emailed discount after waiting!

Large emailed discount. Nice variety of cover available clearly demonstrating difference. Reviewed on: 23rd August 2024

Really comprehensive cover and at a competitive price.

Really comprehensive cover and at a competitive price. Customers service is great too Reviewed on: 17th August 2024

SMOOTH INSURANCE COMPANY.

SMOOTH INSURANCE COMPANY. ALLWAYS GIVE GOOD INFORMATION. Reviewed on: 14th August 2024

It was very easy to renew online and provided a tail...

It was very easy to renew online and provided a tailored policy for all Mt health issues Reviewed on: 8th August 2024

Clear affordable cover

We've always taken out travel insurance but only recently subscribed to being covered by admiral travel insurance for 2 years in a row now. I was especially thankful that this year the cover cost was reduced due to my C-section being elective rather than a medical condition. That was well explained by the customer service representative which gave me an informed choice on the cover. Reviewed on: 8th August 2024

Best in travel insureance

Best in travel insureance I do have car insurance as well. Reviewed on: 8th August 2024

Complete Waste of Money - AVOID!

Booked annual European travel insurance with Admiral earlier this year for self and husband. Had 2 short European holidays booked at the time and declared medical conditions were covered. Husband subsequently had a one off "faint/black-out and was referred for tests/scans. Admiral implemented a medical exclusion for issues related to "undiagnosed condition". We updated Admiral shortly prior to 2nd pre-booked trip departure date as he had experienced no further health issue and 2 test results just returned had not indicated any problems - but MRI scan still outstanding due to waiting lists. On phone, Admiral confirmed related medical exclusion would continue, not great, but we decided we would travel with global health insurance cards. Next evening (Friday) email received from Admiral cancelling husband's insurance completely. Not contactable over the weekend as office closed. Remonstrated with them on Monday and asked why we couldn't retain general cover with continuing medical exclusion as were due to travel within 2 days. They refused to consider any other alternative. We were apparently left with 2 options - 1) go on holiday with no insurance cover at all for husband. 2) Cancel trip with no option to put in a claim as policy does not cover you being able to cancel a holiday (booked before medical issue arose), as a result of Admiral having unreasonably completely cancelled your insurance cover.! A complete travesty! Reviewed on: 11th July 2024

Never received such awful care.

Never received such awful care. I would not recommend this company to anybody. Had a one-off knee operation 2 days ago (which I did not claim anything for) and because I have had a surgery, they have now cancelled my entire insurance policy for the rest of the year, despite having no follow ups needed with the doctors and being deemed healthy now. I am so confused as to how an insurance policy can just cancel your policy because you have had a surgery. This is the second time I have been let down by this company, the first relating to them refusing to pay for my flights to Ecuador after the FCDO advised against all but essential travel to the area. I feel incredibly let down by the company. Reviewed on: 2nd July 2024

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