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Adrian Flux: Personal Insurance Broker reviews

Name: Personal Insurance Broker
Rating: 3.03 (147 reviews)

View other Adrian Flux products

2.47

Based on 147 reviews, last reviewed 10th Dec 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

43%

Latest highest rating:

5

Good customer service Someone always picks up the phone quickly when I call and Chen always help me! Reviewed on: 29th August 2023

Latest lowest rating:

1

Avoid as they are legalised thief's, Avoid as they are legalised thief's, I was given a quote, I accepted, they then said they gave wrong quote (£420 then went to £1400) I said no, cancel... Read more Reviewed on: 10th December 2024

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About this product

Adrian Flux is the UK’s largest specialist motor insurance broker but they also offer other types of cover.

Car insurance policies include cover for standard vehicles, kit cars, disabled and learner drivers, classic and high-performance cars.

Adrian Flux also offer general home insurance and cover for holiday, high-value and unoccupied homes as well as subsidence and flood risk.

Other policies include bike and van insurance, cover for motorhomes as well as key care and breakdown cover.

Adrian Flux Personal Insurance Broker reviews (147)

Review of the Adrian Flux, Personal Insurance Broker:

Absolute Waste Of Time And Effort

Took out a policy to start with immediate effect, I was charged for the policy straight away but no cover note was issued and no confirmation given. I received an email the following day at 6.11pm asking to contact them or my insurance would be cancelled. I rang immediately but was not able to speak with anyone. I cancelled the policy as it was easier than trying to wait on hold and weave my way through their phone system. Reviewed on: 23rd August 2023

IMO High Cancellation costs.

Company okay for initial price, never had to claim so cannot comment on that. Their cancellation fees are astronomical. They state certain fees and charges in their T&C's but with a couple of other 1 liners they add in another host of fees, from themselves (commission) and from the original insurer. My Policy was £289 for 12 months. After 28 days of use and all of their fees my refund was £149. Take note and be warned. Reviewed on: 6th September 2019

Great Value for money

Very competitive prices, beat my online comparison quote. Reviewed on: 30th August 2019

predators

read every detail they will try and opt out of everything on technicalities but they do cover where other providers will not Reviewed on: 25th August 2019

Good

Perfectly adequate. My expectations were met. Reviewed on: 17th July 2019

Settled too easy

Settled a claim of another driver hitting me 50:50 instead of nailer her to the wall. Reviewed on: 6th July 2019

Outside the box

Good all rounder - covering what others didn't and looking at the individual requirements rather than box ticking conformity. Reviewed on: 13th January 2019

Good Insutam d

Have done me proud in the past, would highly reccomemd Reviewed on: 4th December 2018

Honest pricing and a service that goes beyond box ticking

I've shopped around and tried most of the big brands out there I always end up going back to Adrian Flux. Their staff know what they are doing they don't make the mistakes all the others make. They understand more specialist vehicles and lease plans. All the other big brands always over promise and under deliver. Flux are honest up front and just get it right that's all I want. I don't need gimics, mer cats or washed up Hollywood actors I need a operator at the end of the phone who knows cars an gets the quote right. Flux do this every time. Reviewed on: 2nd September 2018

Wide range of insurance products

I was looking for a very bespoke commercial motor insurance for the transport of boats and Adrian Flux seem to be the only broker in the country that would even speak to me. They were great although the representative spoke a little too fast at times. Reviewed on: 29th September 2017

Not entirely happy.

Although I get the best , lowest quote from Adrian Flux for all my classics, I have to wait a long time on the phone to achieve it. Why won't insurance companies give you the best price on your renewal quote to save phoning around? Also explain their "agreed valuation policies" Reviewed on: 28th September 2017

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