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Ageas: Car Insurance reviews

Name: Car Insurance
Rating: 2.3 (125 reviews)

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2.49

Based on 125 reviews, last reviewed 17th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

27%

64%

Latest highest rating:

5

Renewing I found the process of renewing straight forward and easy Reviewed on: 12th October 2024

Latest lowest rating:

1

Very disappointed Charge money after the insurance policy and if you try cancel the insurance charge fee Very disappointed service Reviewed on: 17th January 2025

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About this product

Are you looking for a new car insurance policy? Here at Smart Money People, we collect Ageas car insurance reviews from genuine Ageas customers to help you make an informed decision when choosing your next insurer.

Ageas protects over 4 million home, travel, business and motor insurance customers. Ageas prioritises quick and easy 24/7 online account management, aiming to make every policy as simple as possible for its customers.

Are you looking for third-party insurance, fully comprehensive, or perhaps somewhere in between? Check out our Ageas car insurance reviews to see how genuine customers have rated their policies. Perhaps you’re looking for optional add-ons? Our reviews can help you learn whether Ageas can fulfil your needs.

Have you taken out a policy with Ageas? Share your honest experience with other drivers by leaving an Ageas car insurance review on Smart Money People. Together, we can help people like you make better decisions. Did you use Ageas’ 24/7 online policy management? Did you have any experience with the customer service team? Did you have to make a claim and if so, how well was it dealt with? Whether good or bad, leave an Ageas car insurance review today.

Ageas Car Insurance reviews (125)

Review of the Ageas, Car Insurance:

Do not use Ageas as you will be disappointment and f...

Do not use Ageas as you will be disappointment and frustration regarding the lack of a renewal reminder ,I expect insurance companies to prioritize the safety and protection of their customers by ensuring they are properly informed about policy renewals. The failure to send a renewal reminder demonstrates a serious lack of communication and responsibility on Ageas part. I did not receive any notification or reminder regarding the renewal of my policy, which resulted in me unknowingly driving without insurance. Reviewed on: 8th September 2024

Excellent customer service

Always helpful everything always done straight away if there was a problem gave me the cheapest price. Reviewed on: 22nd August 2023

Scammers

Daughters car was stolen and found in a ditch. The car was not a write off but they said they scrapped it. Not true in my opinion. Been two months now and they still haven’t paid out for a car they scrapped. This is theft by any law. So will have to report them to the police. Refused to supply a hire car. They have a clause which states you only get a hie car if your car i being repaired. Absolute liars and scammers. Have no idea what they have done with my daughters Mini. A sim Reviewed on: 6th August 2023

SCAMMERS

SCAMMERS...spoke with Matt..head of… SCAMMERS...spoke with Matt..head of Dept. They have no issues when registering but raise petty issues such as needed copies of various documents which i have never had to provide anyone in my 29 years of driving...when they purposely cancel they add ad additional £329 for all additional cancellation costs. AVOID LIKE THE PLAGUE! Reviewed on: 24th July 2023

Cancelled policy

Took out a policy at renewal for my car because it was the cheapest. (Broker was sterling insurance), policy started 21st June, less than 3 weeks later I get a text message and a phone call saying that my policy has been cancelled with 7 days notice! I spoke to three people, none of whom could tell me why it had been cancelled and the person I needed to speak to had gone home for the day. All this happened 2 days before I was due to go on holiday. I managed to renew my previous policy with Hastings thankfully. I finally got a call from 'Jack' at sterling insurance a few days into my holiday, he said the policy was cancelled because of a 'software issue ' when I took out the policy and 'they don't insure Landrovers' !! I was and still am gobsmacked but I did receive a full refund back to my credit card. (I had paid in full). Reviewed on: 21st July 2023

Rip off

Took 16 months and a court judgements for fair price on my wriiten off car after no fault accident. Reviewed on: 14th July 2023

Just awful

Someone drove into our car and this insurance was supposed to cover the damage. Well, it refused to pay for the repair arguing that a second hand car replacement would be cheaper, and then it covered less than half the amount we had to pay for a comparable car. Never again Ageas! Reviewed on: 9th July 2023

Just Terrible Service

13 days after a courtesy car should have been supplied I’m still waiting. Countless calls and no action. Do not use this company if you want professional service. Complete joke. Reviewed on: 21st June 2023

Joke of a company worst ever

DO NOT GET ANY INSURANCE with this company, they will lie and fiddle you out of any kind of money they owe you and will mess you around as much as humanly possible if you do have a claim.. literally any company would be better than these.. by far the biggest load of cowboys I've ever encountered stay away and avoid like the plague in fact your chances of surving the plague are probably better than dealing with these thieves .. Reviewed on: 26th May 2023

Vile and Totally Unprofessional!

I had sent my proof of no-clains to them 3 TIMES in emails WHICH THEY NEVER READ. THEY THEN CANCELLED MY POLICY without reason in computer generated bilge, and demanded further payment without explanation.. TERRIBLE COMPANY DON'T BOTHER THEY COULD COST YOU YOUR LICENSE. Reviewed on: 23rd May 2023

Don't use this company!

Absolutely disgusted with this company, 2 weeks after accident still no resolution, I paid extra for a courtesy car, which I didn't get due to 2 weeks waiting to see if it's going to be repaired or written off so what's the point! So struggling to get to work & daily life without a vehicle, terrible waiting time on phone an cost me a fortune to just keep being fobbed off with every excuse they can think of, been told 4 day's ago it will be written off but they're waiting for photo's from loss adjusters, so more time wasting! Oh glee, so now awaiting their valuation to appear, you just know it's going to be an insult don't you? Will never use this pathetic company again. Reviewed on: 11th May 2023

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