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American Express: American Express Credit Card reviews

3.40
Based on 88 reviews, last reviewed 8th Mar 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
62%
See only 4 star reviews
15%
See only 3 star reviews
6%
See only 2 star reviews
1%
See only 1 star reviews
16%

Latest highest rating:

5

Excellent finance provider Love the fact that I can get decent cashback on certain purchases (although majority are with luxury companies). I've never used another credit card p... Read more Reviewed on: 8th March 2025
Cristina's avatar
Cristina

Latest lowest rating:

1

WHEN I NEEDED AMEX TO HELP THEY LET ME DOWN I have had a Amex card for 30 years. Now I have a platinum business card and a personal card. I left my credit card details with British Airways and B... Read more Reviewed on: 7th February 2025
Ian B's avatar
Ian B

About this product

Smart Money People is the UK's #1 place for financial services reviews, including of The American Express Card - the flagship card launched by Amex in 1969. With a whole host of benefits, read our consumer reviews before deciding whether this is the right card for you - our community comments on their experiences with the card's Membership Rewards scheme, customer service received from Amex, and anything else they liked or didn't like about this credit card. Already have The American Express Card? Please leave some comments of your own and let others know what you think about this card!

American Express American Express Credit Card reviews (88)

Review of the American Express, American Express Credit Card:

best customer service

5
if there's a problem, they actually answer the phone Reviewed on: 8th April 2023

great rewards

5
Useful rewards, loyalty points and more. Reviewed on: 17th December 2018

Very amazing bank account and unlimited withdrawals even more amazing as this is not like any other bank.

5
Very amazing bank account and unlimited withdrawals even more amazing as this is not like any other bank. very nice experience seemless and smooth payments. Reviewed on: 21st November 2018

not fair

1
great card will be sent to your adress ..haha i open letter sorry not this time.... Reviewed on: 1st June 2018

Platinum Card

5
Excellent benefits, great service, in particular the travel insurance feature. It covers my whole family everywhere. So many benefits attached to this card the fee is well worth it especially if you are a frequent business traveller. Reviewed on: 20th April 2018

great offers

5
Good customer service along with don't get offers and rewards. I would definately recommend Reviewed on: 6th April 2018

Great benefits

4
A very useful card with great benefits. It's just a shame more shops aren't able to accept this payment! Reviewed on: 4th April 2018

Great points, great acceptance rate, lovely card

5
Always great to pay with this to get the points. Lovely card as well. Great customer service, great and easy-to-use mobile app/online banking system. Reviewed on: 11th February 2018

Excellent credit card

5
Great reward scheme. Always fantastic customer service when I have had to speak to them. Reviewed on: 31st December 2017

Good credit card with added travel insurance

5
I like their credit card and they also provide me with travel insurance Reviewed on: 26th September 2017

Best credit card

5
Literally the best credit card I've ever had. Good offers and cashback available Reviewed on: 19th August 2017

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