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Animal Friends: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.77 (637 reviews)

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4.74

Based on 637 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Been with animals friends for 7 years now , 6 years... Been with animals friends for 7 years now , 6 years in I had to make claim for my dog after an accident, so easy to apply was complete within a matter... Read more Reviewed on: 9th June 2025

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023

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About this product

Animal Friends Pet Insurance reviews (637)

Review of the Animal Friends, Pet Insurance:

Very impressed

I love the way joli vets works I’ve used them once as my dog had a tick and the vet had a good look at it on web cam and directed me on how to remove it I was very impressed Reviewed on: 10th September 2021

Helpful & Supportive

Only had discussion on renewal time but. Colleague tried to provide best options for cover. For our Cavalier King Charles Spaniel. Reviewed on: 3rd August 2023

Good prices

Prices are competitive and when one of my cats had cancer during covid..all costs and claims were done with no hassle Reviewed on: 3rd August 2023

Great service

After having a very poorly dog, Animal friends dealt with our claim quickly & efficiently through Pawtal with our vet. Such a weight off our minds knowing that it was all dealt with without added stress to us. Reviewed on: 3rd August 2023

The Best insurance company ever

Love Animal friends, always helpful friendly and never had any problems . Reviewed on: 3rd August 2023

Animal Friends are an excellent, efficient, helpful and friendly pet insurance company.

My experience is complete satisfaction whenever I have had to put in a claim for my dog, it's settled immediately and I've always been informed by email. Reviewed on: 3rd August 2023

Easy to use

Easy to make a claim and always a prompt pay out. My cat has a life long condition for which he has two tablets daily. Always a prompt pay out Reviewed on: 3rd August 2023

The best care for my dog!

Animal friend's have been great with my dog Barney and his on-going health issues. It's nice to know that you can still have pet insurance for your dog even when they are getting old. Reviewed on: 3rd August 2023

Animal Friends is the best.

Animal Friends insurance is the best because they offer a comprehensive newsletter all about your pet. It has torn me a lot about my dog that I did not know. And for that reason, I wound recommend 100 %. Reviewed on: 3rd August 2023

Best pet insurance.

Animal friends give me peace of mind when I insure my two cats each year. They are both middle aged now and I may need them to have more frequent vet visits as they get older. Competitive price of insurance means I can still afford it! and Joii vet consult is available if required. A/F also make substantial animal charity donations. Reviewed on: 3rd August 2023

Great company

Great price, great cover. Added bonus of remote access to a vet. Reviewed on: 3rd August 2023

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