Write a review

Animal Friends: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.77 (635 reviews)

View other Animal Friends products

4.74

Based on 635 reviews, last reviewed 1st Oct 2024

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

First time we've insured with Animal Friends, accide... First time we've insured with Animal Friends, accident-only policy. Never needed to make a claim (and hopefully never will!) so no idea about their pe... Read more Reviewed on: 1st October 2024

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023

Read all reviews See your review

About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

Animal Friends Pet Insurance reviews (635)

Review of the Animal Friends, Pet Insurance:

Border Collie

Settled on Animal Friends after a couple of years of supermarket pet cover. No comparison thanks to superb help line support and fair pricing. Only had one claim during the life of our collie but it was handled smoothly and after the initial contact directly with the vet. Reviewed on: 6th June 2018

Brilliant

Cannot fault Animal Friends, helpful friendly staff and will always go that extra mile for your fur baby Reviewed on: 3rd August 2023

Prompt efficient service

A really responsive insurance service from joining through to solving problems. They were so kind when my beloved cat Mack had to have an operation and subsequently died. Nothing was too much trouble and claiming was a doddle. Reviewed on: 3rd August 2023

Great company

I've been a customer for a few years and up to this point not really needed to make any claims. However this year my dog is nearly 14 and has required ongoing vet treatment. With our vets support, claims have been made and the process appears seamless. Payments are made extremely quick and I can't value Animal Friends high enough. They have been amazing during a particularly difficult year for our wee dog. Thank you guys Reviewed on: 3rd August 2023

Great company

Reasonably priced. Easy access to your account. Regular updates and useful information posted online Reviewed on: 3rd August 2023

Easy to use, good service

I have always insured my cats with animal friends. They provide a very good service, easy to use at a reasonable cost. Reviewed on: 3rd August 2023

Fabulous insurance

I have been with Animal Friends for years and have always found the prices reasonable, the cover sufficient and the customer service fantastic. Reviewed on: 3rd August 2023

Excellent support and kindness

My beloved cat and best friend Tommy, became very unwell in a very short space of time and I was advised by the vet that any emergency treatment was going to be costly. I have luckily had Tommy insured and they could have not have been more caring, kind and helpful at a very distressing time. Unfortunately Tommy did pass away but I am so grateful their support as it took away some of the worry at a very difficult snd upsetting time. Reviewed on: 3rd August 2023

Helping me keep Fargo healthy

As pet parent to a Frenchie with both allergies and BOAR’s we are at the vet routinely and not so routinely. Having Animal Friends insurance has allowed us not to worry about cost and just make the best decision for Fargo to meet his needs. I don’t know what we would have done without that knowledge that costs can be covered. Reviewed on: 3rd August 2023

fantastic animal friends!!

They give you loads of helpful advice for caring for your pet through all the seasons of the year Reviewed on: 3rd August 2023

Always there for you

My little rescue dog Molly has been with me for nearly nine years now. She has had quite a few problems and each time I have asked for help, Animal Friends has been there for me Their pet "pawtel" is great for use by vets to ensure they get paid as quickly as possible with no forms to complete Reviewed on: 3rd August 2023

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Animal Friends: Pet Insurance reviews

71% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Animal Friends Pet Insurance reviews (635)

Border Collie

Brilliant

Prompt efficient service

Great company

Great company

Easy to use, good service

Fabulous insurance

Excellent support and kindness

Helping me keep Fargo healthy

fantastic animal friends!!

Always there for you

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024