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Animal Friends: Pet Insurance reviews

4.74
Based on 635 reviews, last reviewed 1st Oct 2024
71% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

4

First time we've insured with Animal Friends, accide... First time we've insured with Animal Friends, accident-only policy. Never needed to make a claim (and hopefully never will!) so no idea about their pe... Read more Reviewed on: 1st October 2024
CatWoman's avatar
CatWoman

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023
Kerry Hasson 's avatar
Kerry Hasson

About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

Animal Friends Pet Insurance reviews (635)

Review of the Animal Friends, Pet Insurance:

Border Collie

5
Settled on Animal Friends after a couple of years of supermarket pet cover. No comparison thanks to superb help line support and fair pricing. Only had one claim during the life of our collie but it was handled smoothly and after the initial contact directly with the vet. Reviewed on: 6th June 2018

Cat insurance

5
Great company to deal with and offer direct claims through their pet portal. Reasonable prices. Reviewed on: 14th October 2022

Amazing

5
Fantastic company tied in with charitable causes for animals Reviewed on: 6th October 2022

No thanks

1
Rubbish never paid out would never use again Reviewed on: 4th October 2022

Exceptional service

5
I have had insurance with Animal Friends for years for my dog, the policies are clear and simple and offer great value for money. Turn around time is also very good. Reviewed on: 27th September 2022

Friendly and very helpful

5
It was easy to set up after I read loads of feedback Friendly customer services Reviewed on: 26th September 2022

Easy peasy

5
I like the 24/7 vet contact that's available Reviewed on: 21st September 2022

Short and sweet

5
Clean simple easy affordable insurance Reviewed on: 20th September 2022

Fair

5
Very reasonably priced with the same protection included! Definitely was worth shopping around for. I enjoy getting updates from them too. Reviewed on: 15th September 2022

Quick turn round of claims

5
Paying a claim within hours of receiving it is service above and beyond. Reviewed on: 13th September 2022

fair pet insurance

4
good company had no prblems in 4 years of cover Reviewed on: 10th September 2022