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Animal Friends: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.77 (635 reviews)

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4.74

Based on 635 reviews, last reviewed 1st Oct 2024

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

First time we've insured with Animal Friends, accide... First time we've insured with Animal Friends, accident-only policy. Never needed to make a claim (and hopefully never will!) so no idea about their pe... Read more Reviewed on: 1st October 2024

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023

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About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

Animal Friends Pet Insurance reviews (635)

Review of the Animal Friends, Pet Insurance:

Border Collie

Settled on Animal Friends after a couple of years of supermarket pet cover. No comparison thanks to superb help line support and fair pricing. Only had one claim during the life of our collie but it was handled smoothly and after the initial contact directly with the vet. Reviewed on: 6th June 2018

Couldn't be better

Always very helpful and there when needed. Reviewed on: 4th September 2022

Best Pet Insurer

Nala is our first family dog and love the fact that animal friends per insurance was recommended to us, I have complete trust and faith in the team and especially love the added app feature of instant connection to one of the amazing vets. We always recommend animal friends to friends & family. Reviewed on: 1st September 2022

Top quality service

Unfortunately I have had to claim for an illness my precocious dog had, the service I received was excellent in a very distressing situation, they kept me informed throughout my claim and thank god my little fur baby was ok, thank you so much for your help and understanding.xx Reviewed on: 28th August 2022

Fabulous service

My Cat Tiggs is an older cat and she still gets the treatment she needs from Pet Insurance. Quick,friendly and easy to use. Reviewed on: 28th August 2022

5star insurance

Animal friends have kept their premiums affordable compared to other pet insurance companies with the same level of cover. Been with them for 4 years Reviewed on: 28th August 2022

Quick and easy Insurance Claim

Over the last few months I have had a number of health problems with my cat. Animal Friends have been helpful and reassuring, paying my insurance claim swiftly so I received it before my credit card was due. Excellent service all round. Reviewed on: 27th August 2022

Always there and caring

The best pet insurance we’ve used. When our dog had her accident and we were beside ourselves they made the whole process easy and helped us get all her bills sorted. Reviewed on: 27th August 2022

Great insurance company

Used Animal Friends Insurance for years as I trust them. Great customer service always responds by email. Helpful service and great benefits for my dog. Reviewed on: 27th August 2022

Great unique service

Love the 24/7 access to a vet, used it and it works! Deals with claims efficiently, staff have always been professional and caring Reviewed on: 26th August 2022

Really good and easy to use

Good insurance overall easy to use and hassle free Reviewed on: 26th August 2022

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