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Animal Friends: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.77 (635 reviews)

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4.74

Based on 635 reviews, last reviewed 1st Oct 2024

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

First time we've insured with Animal Friends, accide... First time we've insured with Animal Friends, accident-only policy. Never needed to make a claim (and hopefully never will!) so no idea about their pe... Read more Reviewed on: 1st October 2024

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023

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About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

Animal Friends Pet Insurance reviews (635)

Review of the Animal Friends, Pet Insurance:

Border Collie

Settled on Animal Friends after a couple of years of supermarket pet cover. No comparison thanks to superb help line support and fair pricing. Only had one claim during the life of our collie but it was handled smoothly and after the initial contact directly with the vet. Reviewed on: 6th June 2018

Esy and accessible

Claims throught the potal are reviewed timely, completed by yourself or the vet means its accessible. Easy to use form making it a nice customer journey Reviewed on: 26th August 2022

Excellent service!!!!

I have 2 Cockapoos, Milly and Molly who are 5 & 6. Ive been with this insurance from the start and ive never changed it, which i think in this day and age, with all the companies trying to undercut to get your business, is a credit to the company. Excellent customer service and i find it really impressive how quickly they can sort the claim, when they receive it. I know its not the cheapest, but its the BEST. Thank you for looking after my 2 girls. XX Anne Marie Pimblett Reviewed on: 25th August 2022

Always there for all of us

I have 2 adventurous cats who have had their fair share of close shaves and Animal Friends have supported us every time. Great rates and excellent customer services and so easy to sort out trough vet portal Reviewed on: 25th August 2022

Very good

When I took the insurance policy out for Toby my cat last year everything was very good and straight forward, I made a mistake online which was my fault i'm not the most computer literate, the staff member I spoke to was very helpful and polite and sorted it out. Reviewed on: 25th August 2022

Pets at worry free prices , feel safe with your pets whatever they are.

Animal Friends is a reliable Pet insurance company , any claims you may have are dealt with quickly and efficiently. So you can enjoy more time with your little best friends in a worry free way. Reviewed on: 25th August 2022

Efficient and worry free

Each time my pet gets sick and needs to make a claim Animal friends have been quick and efficient with the payments which helps to ease the stress especially when I need to take care of my sick dog. Reviewed on: 25th August 2022

Very very helpful

Amazing pet insurance provider who are very helpful with advice and care for your pet, we recently had to make a claim for our cat Simba who had kidney failure, but has since fully recovered with great care from our veterinary hospital. The process of claiming was so smooth our vets did it all for us with the great help and communication from Animal Friends and my plan is still cheap even after the increase because I had to make a claim. It's no wonder they've been voted the best. Thank you Animal Friends Reviewed on: 25th August 2022

There when you need them.

Especially in current times an unexpected Vet bill could be an additional burden and a huge worry. I have found Animal Friends' payment response time to be excellent. It takes away the fear that I wouldn't be able to get my dogs the treatment they need. Reviewed on: 25th August 2022

Very reliable

I have stayed with animal friends for several years now as the cost is always low and on the occasion when I needed to claim them were very easy to deal with Reviewed on: 25th August 2022

my pets operation claim

our dog has recently had to have a operation on her eye and i made a claim which was handled with extreme speed and paid out very fast thank you Reviewed on: 25th August 2022

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