Smart Money People Logo
Share this page
Link copied

Animal Friends: Pet insurance reviews

View other Animal Friends products
4.71
Based on 637 reviews, last reviewed 9th Jun 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Been with animals friends for 7 years now , 6 years... Been with animals friends for 7 years now , 6 years in I had to make claim for my dog after an accident, so easy to apply was complete within a matter... Read more Reviewed on: 9th June 2025
Lisa t's avatar
Lisa t

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023
Kerry Hasson 's avatar
Kerry Hasson
Read all reviews Write a review

About this product

Animal Friends Pet Insurance offer policies to cover dogs, cats and horses.

Your vet can submit your claim and Animal Friends will pay them directly. There’s an online account to help manage your policy and claims on the go and you get access to exclusive discounts and offers.

Animal Friends Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Animal Friends Pet Insurance before, you can also leave a review and share your experience.

Review Animal Friends: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Animal Friends Pet insurance reviews (637)

Very reliable

5
I have stayed with animal friends for several years now as the cost is always low and on the occasion when I needed to claim them were very easy to deal with Reviewed on: 25th August 2022
Katy Lockwood's avatar
Katy Lockwood

my pets operation claim

5
our dog has recently had to have a operation on her eye and i made a claim which was handled with extreme speed and paid out very fast thank you Reviewed on: 25th August 2022
Christopher Gill's avatar
Christopher Gill

Helpful and Caring

5
All queries are answered in a friendly, confident and caring way. They are reasonably priced and provide the cover I require. They knew how I felt when I lost one of my dogs and sent a lovely sympathy message. They are easy to get hold of when there is a problem and easy to talk to. Reviewed on: 25th August 2022
Anne Holmes's avatar
Anne Holmes

Pets are family

4
So useful to ask questions and brilliant cause at hand whenever needed Reviewed on: 25th August 2022
Bobby's avatar
Bobby

Purrfect Insurance Company

5
You only know how good a company is if it pays out without any hassle, excellent company helpful staff,easy process through the vet portal, wouldnt use any other for pets Reviewed on: 25th August 2022
Andrea Clifford's avatar
Andrea Clifford

Great

5
The online vet experience is a Godsend and the regular newsletter is always packed with help and advice. A great support network. Reviewed on: 25th August 2022
Soni's avatar
Soni

Very pleased

5
Feel confident if anything happens to my cat it will be dealt with promptly Reviewed on: 25th August 2022
Cheryl Blakeston's avatar
Cheryl Blakeston

Brilliant!

5
Customer service was fab. Dealt with my claim quickly and everytime I have rang I have been greeted by friendly and helpful staff. Couldn't ask for more!! Reviewed on: 25th August 2022
Rachael 's avatar
Rachael

Always been amazing

5
Animal friends have made claimes exceptionally easy and I thank them for that.. I’ve used the online vet a couple of times and they were both amazeing. Reviewed on: 25th August 2022
Doreen Bowers's avatar
Doreen Bowers

Always keep customer information up to date

5
Newsletters are full of useful information and tips on caring for our pets Reviewed on: 25th August 2022
Angela Johnstone's avatar
Angela Johnstone

Review Animal Friends: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill