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Animal Friends: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.77 (635 reviews)

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4.71

Based on 635 reviews, last reviewed 1st Oct 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

First time we've insured with Animal Friends, accide... First time we've insured with Animal Friends, accident-only policy. Never needed to make a claim (and hopefully never will!) so no idea about their pe... Read more Reviewed on: 1st October 2024

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023

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About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

Animal Friends Pet Insurance reviews (635)

Review of the Animal Friends, Pet Insurance:

Exceptional service

I have had insurance with Animal Friends for years for my dog, the policies are clear and simple and offer great value for money. Turn around time is also very good. Reviewed on: 27th September 2022

Caring and understanding staff

The veterinary surgery did everything for me, it was very simple and stressless. Reviewed on: 24th August 2022

Dogs best Friends.

I have had both my dogs, one 16, one 9 with Animal Friends for some time now and love the updates and information sent regularly. They are an excellent animal insurance site, easy to work with and easy to pay. Reviewed on: 24th August 2022

Very fast, trouble free payout of claim

Our vet received very fast payment after our dog's surgery. We are so grateful for that at a time when our minds were on our poorly dog. Reviewed on: 24th August 2022

Perfect

Our boy fell ill with Meningitis and Animal Friends were not only compassionate and caring, but incredibly helpful and prompt! They did everything to make the claiming process s9 much easier for us when we were stressed and heartbroken! Reviewed on: 24th August 2022

Caring and understanding

Asked for some advice on a friend's dog who was not cared for or insured like my two Springers. They spent over 30mins with me making sure the dog remained stable after what seemed like a fit, she recovered herself in time. Needless to say we are trying to take the animal on. Reviewed on: 24th August 2022

Really great pet insurance

We have had Animal Friends since we got our dog Buck 10 years ago and they have always been waiting in the wings should we need them. A great company who do good too. Reviewed on: 24th August 2022

Best insurance

Very good insurance like the update all the time nice to know they are doing the best for us . Reviewed on: 24th August 2022

Animal Friends an insuren

my 3 dogs are insured with Animal Friends and knowing i can afford the monthly fees and that from being a puppy to old age i can tell my vet who i am insured with and the vet is happy to go ahead with treatment no matter how old my dog is . Reviewed on: 24th August 2022

Great and fast service

Absolutley no problems when making a claim, direcr debit going out every month without fail. Claim done by vets and acted upon immediatley. Reviewed on: 24th August 2022

Perfect pet insurance

I had a problem with my rescue dog whilst in lockdown I contacted the online vet and was able to show her what I was worried about and she reassured me all was ok and I wouldn't hesitate to recommend Animal Friends to all my friends that have animals Reviewed on: 24th August 2022

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