Smart Money People Logo
Go to business site
Share this page
Link copied

Animal Friends: Pet insurance reviews

View other Animal Friends products
4.66
Based on 644 reviews, last reviewed 2nd Oct 2025
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Helpful, friendly and easy to understand information... Helpful, friendly and easy to understand information and policies. Reviewed on: 2nd October 2025
Victoria S's avatar
Victoria S

Latest lowest rating:

1

£50 a month premium got me £11 back on a £491 claim Be very very careful of the small print. Our dog had to be put down due to old age. Let me be clear that no amount of money could replace her. We didn... Read more Reviewed on: 29th September 2025
MP's avatar
MP
Read all reviews Write a review

About this product

Animal Friends Pet Insurance offer policies to cover dogs, cats and horses.

Your vet can submit your claim and Animal Friends will pay them directly. There’s an online account to help manage your policy and claims on the go and you get access to exclusive discounts and offers.

Animal Friends Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Animal Friends Pet Insurance before, you can also leave a review and share your experience.

Review Animal Friends: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Animal Friends Pet insurance reviews (644)

Great Service

5
really impressed with animal friends, very fair rates and easy to deal with, lovely staff and very efficient in dealing with claims i have recommended to several friends who are all very happy with them, Reviewed on: 25th August 2022
kim sanderson's avatar
kim sanderson

Peace of mind

5
Knowing if I Need to claim Animal friends would help me through. Enjoy receiving the emails eith top tips and having access to vets advice always useful and all at a great price. Reviewed on: 25th August 2022
Karen Hill 's avatar
Karen Hill

1st class

5
Quickly and easy. Fast payments Reviewed on: 25th August 2022
Kerry Gallatley 's avatar
Kerry Gallatley

Great pet insurance

5
Hassle free quick payout following claim. Highly recommend Reviewed on: 25th August 2022
Kerry Wright's avatar
Kerry Wright

Great service

5
Very fair and great service. They were there when I needed them most Reviewed on: 24th August 2022
Lizzy Grubel's avatar
Lizzy Grubel

Fantastically faultless!

5
My poor pooch has had her issues on more than one occasion. I am so glad I chose Animal Friends pet insurance because they have been fantastic, fare, extremely helpful, reassuring plus very supportive all the way and at every time we have needed their services. I have had no negative issues, in fact quite the opposite, they have been what we hoped for, and more, from having pet insurance and have paid out within days of recieving and processing my claim . Fabulous professional service, fantastic friendly and knowledgable staff, online plus over the phone. Guys I 100% recommend them and I do not use my recommendations lightly - believe you me! Choose Animal Friends and you won't regret it, I didn't. Reviewed on: 24th August 2022
Gaz Davies's avatar
Gaz Davies

Always helpful

4
payout direct from Vets Joils lovely vets to speak to 24 : 7 Very helpful recommended Reviewed on: 24th August 2022
Tina 's avatar
Tina

Good value and trusted

5
Best insurance company for my pets I've used so far. Have settled my claim with my vet direct and quickly ensuring my pet got the treatment needed. Great company. Reviewed on: 24th August 2022
Jr's avatar
Jr

Perfect parner

5
Great service and great value with advice when needed Reviewed on: 24th August 2022
Bill shay's avatar
Bill shay

Oscar

5
I have been with Animal Friends for 3 years now and found it to be affordable and always on the end of the phone when needed. They keep in touch with updates on helpful ideas. I made a claim recently and it was dealt with speedily and efficiently. Reviewed on: 24th August 2022
Stephanie Oldfield's avatar
Stephanie Oldfield

Review Animal Friends: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill