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Animal Friends: Pet insurance reviews

View other Animal Friends products
4.42
Based on 648 reviews, last reviewed 21st Aug 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Website very easy to use. Website very easy to use. Claims quickly resolved. All round good value and experience Reviewed on: 21st August 2026
Sue H's avatar
Sue H

Latest lowest rating:

1

£50 a month premium got me £11 back on a £491 claim Be very very careful of the small print. Our dog had to be put down due to old age. Let me be clear that no amount of money could replace her. We didn... Read more Reviewed on: 29th September 2025
MP's avatar
MP
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About this product

Animal Friends Pet Insurance offer policies to cover dogs, cats and horses.

Your vet can submit your claim and Animal Friends will pay them directly. There’s an online account to help manage your policy and claims on the go and you get access to exclusive discounts and offers.

Animal Friends Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Animal Friends Pet Insurance before, you can also leave a review and share your experience.

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Animal Friends Pet insurance reviews (648)

Always been amazing

5
Animal friends have made claimes exceptionally easy and I thank them for that.. I’ve used the online vet a couple of times and they were both amazeing. Reviewed on: 25th August 2022
Doreen Bowers's avatar
Doreen Bowers

Always keep customer information up to date

5
Newsletters are full of useful information and tips on caring for our pets Reviewed on: 25th August 2022
Angela Johnstone's avatar
Angela Johnstone

Superb and easy to manage cover

5
No hassle, easy to set up and manage. Clear and precise with great benefits! Reviewed on: 25th August 2022
Victoria's avatar
Victoria

Really happy with the service

5
Animal Friends have been brilliant sorting my claims for our dogs GI issues. Really simple claims process and the money was paid very quickly. Reviewed on: 25th August 2022
Sarah Lord's avatar
Sarah Lord

brilliant

5
very helpful and very supportive and very understanding Reviewed on: 25th August 2022
l elliott's avatar
l elliott

Great Service

5
really impressed with animal friends, very fair rates and easy to deal with, lovely staff and very efficient in dealing with claims i have recommended to several friends who are all very happy with them, Reviewed on: 25th August 2022
kim sanderson's avatar
kim sanderson

Peace of mind

5
Knowing if I Need to claim Animal friends would help me through. Enjoy receiving the emails eith top tips and having access to vets advice always useful and all at a great price. Reviewed on: 25th August 2022
Karen Hill 's avatar
Karen Hill

1st class

5
Quickly and easy. Fast payments Reviewed on: 25th August 2022
Kerry Gallatley 's avatar
Kerry Gallatley

Great pet insurance

5
Hassle free quick payout following claim. Highly recommend Reviewed on: 25th August 2022
Kerry Wright's avatar
Kerry Wright

Great service

5
Very fair and great service. They were there when I needed them most Reviewed on: 24th August 2022
Lizzy Grubel's avatar
Lizzy Grubel

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