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Animal Friends: Pet Insurance reviews

4.70
Based on 637 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
6%
See only 3 star reviews
2%
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0%
See only 1 star reviews
3%

Latest highest rating:

5

Been with animals friends for 7 years now , 6 years... Been with animals friends for 7 years now , 6 years in I had to make claim for my dog after an accident, so easy to apply was complete within a matter... Read more Reviewed on: 9th June 2025
Lisa t's avatar
Lisa t

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023
Kerry Hasson 's avatar
Kerry Hasson

About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

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Animal Friends Pet Insurance reviews (637)

Animal Friends an insuren

5
my 3 dogs are insured with Animal Friends and knowing i can afford the monthly fees and that from being a puppy to old age i can tell my vet who i am insured with and the vet is happy to go ahead with treatment no matter how old my dog is . Reviewed on: 24th August 2022

Great and fast service

5
Absolutley no problems when making a claim, direcr debit going out every month without fail. Claim done by vets and acted upon immediatley. Reviewed on: 24th August 2022

Perfect pet insurance

5
I had a problem with my rescue dog whilst in lockdown I contacted the online vet and was able to show her what I was worried about and she reassured me all was ok and I wouldn't hesitate to recommend Animal Friends to all my friends that have animals Reviewed on: 24th August 2022

Competitive

3
Giid price and ok service, not always clear on what is included and slow for claim Reviewed on: 24th August 2022

They are good

5
What an achievement to a very good Pet Insurance for winning such a title, well done you most certainly deserve the honour. Reviewed on: 24th August 2022

For me Best Animal Insurance Company ever

5
I can rely on Animal Friends Insurance. They respond very quickly and are always helpful. Reviewed on: 24th August 2022

Happy customer

5
Happy to know vets are on call. Great service Reviewed on: 24th August 2022

Pet insurance

5
I have both my dogs insured with animal friends not had to claim yet thank goodness but they always keep me up to date about things and send helpful tips on how to keep your dog happy and healthy which I enjoy reading also the 24/7 online vet help via the app is always there if you need it Reviewed on: 24th August 2022

Brilliant

5
They ALWAYS keep in touch through email with handy tips on pet care and how to keep our fury friends happy & healthy. Reviewed on: 24th August 2022

Super easy and quick

5
Easy to understand the info and easy to navigate the website. No problems whatsoever great service. Reviewed on: 24th August 2022

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