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Animal Friends: Pet insurance reviews

View other Animal Friends products
4.42
Based on 648 reviews, last reviewed 21st Aug 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Website very easy to use. Website very easy to use. Claims quickly resolved. All round good value and experience Reviewed on: 21st August 2026
Sue H's avatar
Sue H

Latest lowest rating:

1

£50 a month premium got me £11 back on a £491 claim Be very very careful of the small print. Our dog had to be put down due to old age. Let me be clear that no amount of money could replace her. We didn... Read more Reviewed on: 29th September 2025
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MP
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About this product

Animal Friends Pet Insurance offer policies to cover dogs, cats and horses.

Your vet can submit your claim and Animal Friends will pay them directly. There’s an online account to help manage your policy and claims on the go and you get access to exclusive discounts and offers.

Animal Friends Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Animal Friends Pet Insurance before, you can also leave a review and share your experience.

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Animal Friends Pet insurance reviews (648)

Really great pet insurance

5
We have had Animal Friends since we got our dog Buck 10 years ago and they have always been waiting in the wings should we need them. A great company who do good too. Reviewed on: 24th August 2022
Patrick Flynn's avatar
Patrick Flynn

Best insurance

5
Very good insurance like the update all the time nice to know they are doing the best for us . Reviewed on: 24th August 2022
angiemcwhirter60@icloud.com's avatar
[email protected]

Animal Friends an insuren

5
my 3 dogs are insured with Animal Friends and knowing i can afford the monthly fees and that from being a puppy to old age i can tell my vet who i am insured with and the vet is happy to go ahead with treatment no matter how old my dog is . Reviewed on: 24th August 2022
margaret hewitt's avatar
margaret hewitt

Great and fast service

5
Absolutley no problems when making a claim, direcr debit going out every month without fail. Claim done by vets and acted upon immediatley. Reviewed on: 24th August 2022
David Jobbins's avatar
David Jobbins

Perfect pet insurance

5
I had a problem with my rescue dog whilst in lockdown I contacted the online vet and was able to show her what I was worried about and she reassured me all was ok and I wouldn't hesitate to recommend Animal Friends to all my friends that have animals Reviewed on: 24th August 2022
Brenda Sears's avatar
Brenda Sears

Competitive

3
Giid price and ok service, not always clear on what is included and slow for claim Reviewed on: 24th August 2022
Marion's avatar
Marion

They are good

5
What an achievement to a very good Pet Insurance for winning such a title, well done you most certainly deserve the honour. Reviewed on: 24th August 2022
Mr. Ernest Hughes's avatar
Mr. Ernest Hughes

For me Best Animal Insurance Company ever

5
I can rely on Animal Friends Insurance. They respond very quickly and are always helpful. Reviewed on: 24th August 2022
Ewa Platacz-Kowacki 's avatar
Ewa Platacz-Kowacki

Happy customer

5
Happy to know vets are on call. Great service Reviewed on: 24th August 2022
Sue's avatar
Sue

Pet insurance

5
I have both my dogs insured with animal friends not had to claim yet thank goodness but they always keep me up to date about things and send helpful tips on how to keep your dog happy and healthy which I enjoy reading also the 24/7 online vet help via the app is always there if you need it Reviewed on: 24th August 2022
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Sylvia

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