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Animal Friends: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.77 (635 reviews)

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4.71

Based on 635 reviews, last reviewed 1st Oct 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

First time we've insured with Animal Friends, accide... First time we've insured with Animal Friends, accident-only policy. Never needed to make a claim (and hopefully never will!) so no idea about their pe... Read more Reviewed on: 1st October 2024

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023

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About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

Animal Friends Pet Insurance reviews (635)

Review of the Animal Friends, Pet Insurance:

Exceptional service

I have had insurance with Animal Friends for years for my dog, the policies are clear and simple and offer great value for money. Turn around time is also very good. Reviewed on: 27th September 2022

Amazing insurance company

This company is amazing it’s the second time I’ve insured my dogs with animal friends, they are always easy to contact if they are needed and the staff do all they can by explaining every query. A very understanding company when I lost my Bassett hound Dave it was as though they really cared! Reviewed on: 24th August 2022

Value, support, ethics.

Animal Friends offers great value for money from an ethical supplier. Their ongoing support and remote vet advice are very reassuring. Reviewed on: 24th August 2022

Always there to help

I have used the online chat twice and speak to a vet who carried out checks and to reassure what I needed to do after my dog eating sand at the beach causing him to be very poorly..I was expecting the worst fear but after taking professional advise he pulled through Reviewed on: 24th August 2022

Axels dad

Very good no problems reasonable prices no cause to complain Reviewed on: 24th August 2022

The best

Excellent, efficient company, always there if needed Reviewed on: 24th August 2022

Excellent customer service.

I have had excellent customer service, the phone was answered promptly and I spoke with empathetic, helpful staff. Payment was prompt and I am very happy with the service. Reviewed on: 24th August 2022

Outstanding

Animal friends are outstanding. I bought pet insurance believing that I would not need to use, but to be on the safe side. My cat Odin got very ill, which ended up being heart failure. Animal friends were very helpful, at a time when you do not know if you pet is going to make it through the night and worrying about vet bills, animal friends paid within 24hrs. This gave us many options for treatment for Odin and did not have to get out to sleep with the cost of treatments. I would recommend animal friends to anyone who has a pet. Reviewed on: 24th August 2022

Animal Friends

100% recommend Animal Friends - easy communication, support and guidance to help make decisions on insurance package and added extras such as the Joii app has been really useful. Reviewed on: 24th August 2022

No fuss good value insurance

Lots of cover for very little, peace of mind for less than the price of a portion of fish and chips every month. Reviewed on: 24th August 2022

Amazing. Affordable and Reliable

I've used Animal friends as my first pet insurance and the customer service is amazing everytime I need to ring, there policy is exactly what I need and the price is very affordable for me too. I have never claimed on my insurance but I have such peace of mind that it's there if I need it. Reviewed on: 24th August 2022

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