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ASDA Money: Pet Insurance reviews

Name: Pet Insurance
Rating: 1.66 (59 reviews)

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1.30

Based on 59 reviews, last reviewed 22nd Jan 2025

No new 5 star reviews

in the past 90 days

450% increase in 1 star reviews

in the past 90 days

10%

76%

Latest highest rating:

4

lengthy wait but otherwise good experience when our dog became ill we didn't hesitate authorising and paying for all the treatment, when it came to making a claim the process was simple enough.... Read more Reviewed on: 17th April 2023

Latest lowest rating:

1

DO NOT USE ASDA PET INSURANCE DO NOT USE ASDA PET INSURANCE I submitted a claim early November for vet treatment for my dog. It has still not been reviewed. Every time I call fo... Read more Reviewed on: 22nd January 2025

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About this product

Finding the right insurer in the sea of providers on the market can be daunting. At Smart Money People, we want to make this process simpler for you. We collect ASDA Money pet insurance reviews to give you valuable insight into life as a policyholder.

ASDA Money provides pet insurance for cats and dogs, with specialist policies for kittens and puppies. There’s a multi-pet discount available when insuring two or more pets. Choose your level of cover with a Lifetime policy or a Time Limited policy. ASDA Money policyholders can pay their premium monthly via direct debit without any additional costs.

If ASDA Money sounds like the right insurer for you, find out more by reading the reviews on Smart Money People. Our reviews can tell you what animals customers have insured with ASDA Money and which policy they opted for. Find out how comprehensive the policies are and how satisfied customers are with the customer service they have received. Learn from genuine experiences to understand the provider and its policies better by reading our ASDA Money pet insurance reviews.

Have you had a pet insurance policy with ASDA Money? Write a review on Smart Money People to help other pet owners just like you. Tell us which policy you opted for and whether you felt that your pet is well protected with ASDA Money. Have you had any experience with the customer service team or the claims process? Would you recommend the provider and policy to family and friends? Would you renew your policy? Share your honest experience with others by writing an ASDA Money pet insurance review.

ASDA Money Pet Insurance reviews (59)

Review of the ASDA Money, Pet Insurance:

TOTALLY UNSCRUPULOUS

Policy said £500.00 benefit for death from ANY Cause. When our wee 13 year old Yorkie had to be put down due to paralysis of all limbs they declined to honour it it. Reviewed on: 9th October 2024

Sneaky unauthorised auto-renewal, unhelpful service

Policy conditions say 'No further cover will be provided beyond the cancellation or expiry date of the policy. Please be aware that you need to renew your policy each year for cover to remain in force.' Renewal invite says to call them to renew. I didn't renew but they kept taking monthly payments and refused to refund when reminded that I hadn't renewed. Customer service disinterested and unhelpful. Reviewed on: 12th November 2019

Good

Good and the best review . Really good Reviewed on: 7th December 2018

Easy to start up

Easy to start up, lady on phone was very helpful in explaining what I would be covered for with my budget. Cheaper than other leading supermarket insurance, would recommend Reviewed on: 13th November 2017

Half the price of previous insurance!!!

Asda Pet insurance for our dog worked out half the price a month compared to our previous insurer!! We haven't had to use the insurance yet so can't comment on the customer service but we were happy to be saving every month!! Reviewed on: 16th July 2017

Easy to claim

Claiming recently for a vets bill was very straightforward. The forms were emailed to me, and simple to do. Asda kept me updated every step of the way by text and email until the claim was processed. Very easy and very pleased. Reviewed on: 24th December 2016

Easy to get quote

My family looked into their insurance, was easy to get a price and we compared Reviewed on: 28th May 2016

Paid out quickly, genuine and helpful insurance, giving our dog another 6 years of life.

Our Labrador sadly needed several operations and had several illnesses, due to birth defects, Asda Pet Insurance was easy to sign up to via telephone and when the time came for claiming for operations, the vets could claim directly, without us having to pay and claim back via the insurance company like some. They were very caring in the time of need and paid out quickly and successfully for thousands of pounds worth of treatment. Highly recommend. Reviewed on: 23rd May 2016

Quick and simple.

Easy to sign up for, but also easy to leave when the term ended. Never actually needed to claim on it so can't really comment on that level of the experience. Reviewed on: 7th November 2015

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